Job Title: Pharmacy Technician

Job Description

We are seeking a skilled Pharmacy Technician to process prescription exceptions, resolve claim rejects, and conduct member and physician outreach. This role involves entering member demographics and prescription information into the data processing system, researching and resolving insurance billing issues, and escalating prescription-related questions to a Pharmacist for interpretation. The technician will assist with patient or physician calls and perform other duties as assigned.

Responsibilities

• Review and determine Prior Authorizations, approving or denying them before sending to a Pharmacist for final review.
• Handle various health plans and all types of medications.
• Manage inbound calls from members.
• Process prescription exceptions and resolve claim rejects.
• Enter member demographics and prescription information into the data processing system.
• Research and resolve rejected insurance billing issues and escalated member issues.
• Escalate prescription-related questions to a Pharmacist for interpretation.
• Assist with inbound and outbound patient or physician calls.

Essential Skills

• High School diploma.
• Current Pharmacy Registration and Certification as required by state.
• Nationally Certified Technician.
• Registered Pharmacy Technician in the state of residence.
• Strong computer skills.

Additional Skills & Qualifications

• NHA certification.
• PTCB certification.
• Experience in insurance pharmacy, PBM, hospital settings.

Work Environment

This position offers a professional remote environment, requiring work across multiple screens and systems. Candidates must have strong WiFi and their own office space with a closed door. The role requires availability Monday to Friday from 7am to 9pm in the local time zone, with rotating weekends every 4-6 weeks, including some holidays. Training will be conducted from 10am to 6:30pm EST. Following training, shifts will start at 8am, 9am, or 10am, depending on the local time zone. The company provides a computer, and candidates must have WiFi, a workspace, and a smartphone.

Pay and Benefits

The pay range for this position is $18.00 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jul 31, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Salary : $18