Medical Assistant - Case Manager

Job Title: Medical Assistant - Case Manager

Job Description

The Discharge Planner provides vital assistance and support to the Case Management team, ensuring a safe discharge plan for patients. This role involves collaborating with the treatment team and the patient to create an appropriate plan based on available resources and provider-created care goals. Responsibilities include discharge plan coordination, insurance utilization, and support for department employees.

Responsibilities

• Aid Case Management clinical team members in securing necessary post-acute care, DME, community resources, and transportation for patients' discharge needs.
• Coordinate communication with physicians, clinics, community resources, patients, and Case Managers regarding the continuum of care according to determined care plans.
• Provide timely and accurate information to payors, service partners, staff, patients, and their families.
• Support the coordination of utilization management and discharge planning functions.
• Assist in discharge planning and coordinate placement of the patient.
• Research and negotiate patient needs or other resources during the discharge process.
• Communicate with third-party payer case management and provide documentation as required.
• Collaborate with patients, families, physicians, nurses, and other healthcare professionals to facilitate post-hospitalization healthcare services.
• Assist in securing prior authorization from patient’s insurance provider for transition to a level of care as clinically appropriate.
• Discuss payer criteria and issues with clinical staff and follow up to resolve problems with payors as needed.
• Determine the need for discharge planning resources within one business day of being flagged for intervention.
• Support RN Case Manager with execution of an individualized discharge plan incorporating contributions from the multidisciplinary care team.
• Facilitate timely discharge of patients from the hospital setting.
• Seek consultation from appropriate disciplines/departments to expedite care and facilitate discharge.
• Facilitate referrals for home health care, hospice, medical equipment and supplies, and transfer to other facilities as appropriate.
• Document relevant discharge planning information in EMR according to department standards.
• Arrange or identify follow-up appointments post-discharge to prevent hospital readmissions.
• Provide motivated assistance in admissions, transfers, and discharges of patients managed by Case Management.
• Follow up with services arranged to ensure resources are obtained.
• Arrange patient transportation as directed by clinical staff.
• Advocate and respect patients’ rights and significant others’ rights.
• Consult with the social worker to identify and facilitate appropriate social service referrals.

Essential Skills

• Experience in case management, utilization review, and medical assisting.
• Knowledge of discharge planning and hospital inpatient procedures.
• Experience in care coordination and prior authorization processes.
• Certification as a Medical Assistant, LPN, or CNA.
• Basic Life Support (BLS) certification from the American Heart Association.
• Experience with EPIC systems.
• Strong creativity and problem-solving skills.
• Ability to multitask, prioritize tasks, and work with minimal supervision.

Additional Skills & Qualifications

• High School Diploma or GED.
• Experience in managed care and care management.
• Excellent communication and negotiation skills.

Work Environment

This position is based in a Medical Center in Hillsboro, OR. The schedule is flexible, offering either a Monday to Friday or Tuesday to Saturday shift, with a 5x8 PM schedule. Attire is business casual or scrubs. The assignment length is 13 weeks, with a high likelihood of extension and potential for permanent placement. The work environment supports discharge planning and long-stay management in a collaborative, multidisciplinary setting. Benefits include comprehensive medical, dental, and vision coverage, retirement savings plans, and opportunities for professional development.

This is a Contract position based out of Hillsboro, OR.

The pay range for this position is $25.00 - $35.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Hillsboro,OR.

This position is anticipated to close on Mar 11, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Salary : $25 - $35