What are the responsibilities and job description for the GIS System Administrator position at Actalent?
Actalent is currently seeking a GIS professional for a position in Portland, OR. This GIS System Administrator position will provide support to the Asset Management and Engineering Applications organization (JLST) within the IT Department (J) at Bonneville Power Administration (BPA). The Systems Administrator / Customer Support performs a variety of work including contributing to the upkeep and support of the enterprise Geographic Information Systems, data and data flows and the planning and delivery of customer support services, including installation, configuration, troubleshooting, customer assistance, and/or training in response to customer requirements.
Responsibilities Include:
- Geospatial Data Management:
- Perform routine updates, maintenance, and quality assurance checks on enterprise geospatial datasets.
- Assist in the documentation of data sources, schemas, and metadata to ensure data integrity and accessibility.
- Execute data extraction, transformation, and loading (ETL) processes as directed to support various GIS applications.
- Publish data updates to and maintain enterprise databases and data stores.
- GIS Application Support:
- Monitor support inboxes and CRM systems to provide first-level technical support to end-users regarding GIS application functionality, data and application access, and common issues. Escalates issues as needed in a timely manner.
- Monitor the performance and availability of GIS applications and services, escalating complex issues to team members.
- Assist in the deployment of application updates, patches, and configurations under supervision.
- GIS User Support and Engagement:
- Provide responsive and empathetic technical assistance to GIS users, diagnosing and resolving issues related to application functionality, data access, and spatial analysis requests.
- Communicate technical information clearly and patiently to users with varying levels of GIS proficiency, ensuring their understanding and satisfaction.
- Actively listen to user feedback and concerns, translating operational challenges into actionable insights for continuous service improvement and fostering positive relationships.
- Maintain a user-centric approach in all interactions, striving to understand user needs and deliver solutions that genuinely support their objectives.
- Infrastructure Maintenance:
- Support the administration of GIS servers (e.g., ArcGIS Enterprise, ArcGIS Server, and other federated components) by monitoring resource utilization and reviewing logs for potential issues.
- Assist in maintaining documentation for GIS infrastructure components, including server configurations, network diagrams, and service dependencies.
- Participate in scheduled system backups and recovery procedures as part of disaster recovery planning.
- Spatial Analysis and Mapping:
- Generate maps, reports, and spatial analyses based on established templates and user requests.
- Perform basic geoprocessing tasks, such as buffering, overlay, and clip operations, to support operational needs.
- Documentation and Process Improvement:
- Contribute to the creation and maintenance of standard operating procedures (SOPs) for GIS operations and maintenance tasks.
- Document solutions to recurring technical issues and contribute to a knowledge base for internal team use.
Qualifications
- Bachelor's degree in GIS, Geography, Computer Science, or a related field, or equivalent practical experience.
- 3 years of experience is required with an associate or bachelor’s degree in applicable fields.
- 5 years of experience is required without a degree or an applicable degree.
- 2 years of related experience with focus on Geographic Information System Solutions (ESRI, Google, or similar) is required.
- 2 years of experience using Python or other supported scripting language for ArcGIS products is required.
- Proficiency with ESRI ArcGIS software suite (ArcGIS Pro, ArcMap, ArcGIS Online/Enterprise).
- Familiarity with geospatial data formats (e.g., shapefiles, geodatabases, KML).
- Basic understanding of SQL for querying spatial databases (e.g., PostgreSQL/PostGIS, SQL Server).
- Exposure to scripting languages such as Python for automating GIS tasks.
- Strong problem-solving skills and attention to detail.
- Ability to work effectively both independently and as part of a team.
This is a Contract position based out of Portland, OR.
Pay and BenefitsThe pay range for this position is $45.00 - $50.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace TypeThis is a hybrid position in Portland,OR.
Application DeadlineThis position is anticipated to close on Mar 27, 2026.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
Actalent is an equal opportunity employer.
About Actalent
Actalent is a global leader in engineering and sciences services. For more than 40 years, we’ve helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000 extraordinary employees who connect their passion with purpose every day.
Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.
Salary : $45 - $50