Front Desk Medical Assistant

Job Description

The Front Desk Medical Assistant plays a crucial role in ensuring smooth operations within a medical facility. This position involves scheduling patient appointments, making reminder calls, greeting and directing patients to examination rooms, verifying patient information, processing payments, and handling insurance referrals. The ideal candidate must possess strong organizational skills and be adept at handling new situations in a professional medical environment. A Type A approach is necessary for collecting payments, especially for cosmetic procedures, while flexibility and a Type B approach are essential for assisting with new tasks as needed. The role includes managing approximately six patients per hour and involves product sales and answering phone inquiries related to cosmetic procedures.

Responsibilities

• Schedule patient appointments and make reminder calls.
• Greet and direct patients to examination rooms.
• Verify patient information and process payments.
• Handle insurance referrals and verify insurance information.
• Assist with product sales and answer phone inquiries about cosmetic procedures.

Essential Skills

• Experience in the healthcare industry.
• Strong customer interaction skills.
• Ability to verify insurance information and handle referrals.
• Customer service orientation and excellent communication skills.
• Experience with patient access and registration.

Pay and Benefits

The pay range for this position is $15.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in O'Fallon,IL.

Application Deadline

This position is anticipated to close on May 27, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Salary : $15 - $20