Field Service Engineer

This Field Engineer role focuses on providing expert technical support for advanced building automation systems while working collaboratively within a team. You will act as a technical and product specialist, resolving highly complex issues, guiding less experienced Field Engineers, and serving as a key point of contact in the field. The position requires strong time management, organizational, communication, and troubleshooting abilities to ensure reliable and efficient operation of building automation solutions.

Responsibilities

• Serve as a technical and product expert for building automation systems and related technologies.
• Diagnose and resolve highly complex technical issues in the field, including software, controls, and network-related problems.
• Lead and support the training and development of less experienced Field Engineers, sharing best practices and technical knowledge.
• Act as a primary point of contact in the field for technical questions, escalations, and issue resolution.
• Install, configure, and commission building automation controls and associated hardware and software.
• Navigate and integrate into a variety of building automation systems to ensure seamless operation and interoperability.
• Utilize advanced building automation software, such as WebCTRL, to monitor, troubleshoot, and optimize system performance.
• Apply strong time management and organizational skills to plan, prioritize, and complete field assignments efficiently.
• Communicate clearly and professionally with internal teams and customers to explain technical issues and solutions.
• Maintain accurate documentation of field activities, configurations, and resolutions to support ongoing system reliability.

• Strong teamwork skills with the ability to collaborate effectively with colleagues in the field and office.
• Excellent time management and organizational skills to handle multiple tasks and field assignments efficiently.
• Clear and professional communication skills, both verbal and written, to interact with customers and team members.
• Advanced technical and troubleshooting skills for diagnosing and resolving complex issues in building automation systems.
• Proficiency with Microsoft 365 tools to support documentation, communication, and reporting.
• Solid understanding of TCP/IP networking concepts as they relate to building automation systems.
• Hands-on experience with building automation systems and controls, including installation and configuration.
• Proficiency with advanced building automation software, such as WebCTRL.
• Ability to navigate and integrate into a variety of building automation systems.

• Bachelor’s degree, Associate degree, or Technical/Business School Certificate in Controls or a related field (preferred).
• Experience working with industrial equipment and building automation environments.
• Strong problem-solving mindset with the ability to manage complex technical scenarios in the field.
• Capability to mentor and support less experienced engineers through training and guidance.

The role operates primarily in environments that utilize industrial equipment and building automation systems. You will work on-site at facilities where advanced control systems and related hardware are installed, configured, and maintained. The position involves hands-on interaction with building automation controls, software tools such as WebCTRL, and networked systems using TCP/IP. Field work may require moving between different customer locations, working around industrial equipment, and adapting to varying facility conditions while maintaining a professional appearance.

Job Type & Location

This is a Contract position based out of Harrisburg, PA.

The pay range for this position is $40.00 - $40.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Harrisburg,PA.

This position is anticipated to close on Jun 4, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Salary : $40