Clinical Operations Manager

The Clinical Operations Manager will oversee and provide direct supervision to all clinic staff, ensuring all tasks are completed accurately and promptly in accordance with departmental policies and procedures. This role involves assisting with staff onboarding, orientation, and training for new hires, conducting performance check-ins, and providing coaching and feedback to team members. The manager will generate and maintain staffing, incident, and workflow reports for leadership review, respond to all codes timely to ensure rapid intervention, and perform all other assigned duties.

• Oversee and supervise all clinic staff.
• Ensure tasks are completed accurately and timely according to departmental policies.
• Assist with staff onboarding, orientation, and training for new hires.
• Conduct performance check-ins and provide coaching and feedback to team members.
• Generate and maintain staffing, incident, and workflow reports for leadership review.
• Respond to all codes promptly to ensure rapid intervention.
• Develop, update, and implement workflows, policies, and procedures to support urgent care operations.
• Manage staff assignments and ensure appropriate coverage.
• Serve as a resource for clinical and ancillary personnel.

• Acute care experience.
• Current California RN license.
• AHA BLS certification.
• Minimum of 3-5 years of clinical nursing experience in urgent care, emergency, or acute care settings.
• 3 years supervisory or charge nurse/house supervisor experience.
• Strong organizational, communication, and leadership skills.
• Ability to effectively establish and maintain positive professional relationships.
• Ability to adapt to changing priorities and work in a fast-paced environment.
• Self-motivated with the ability to work independently and take initiative.
• Ability to provide high-quality customer service and handle inquiries and complaints professionally.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other computer software.

• Ability to maintain a positive attitude and professional demeanor.
• Experience in high acuity urgent care settings.

The Clinical Operations Manager will be responsible for overseeing clinical nursing and ancillary staff on the urgent care floor. This position provides leadership, direction, and daily operational support to ensure efficient operation and high-quality patient care. The team consists of 12 staff members, 13-14 RNs, and additional front desk staff. The role primarily involves oversight, with the need to step in as required. The work schedule is Monday to Friday, 8-hour shifts from 9 am to 6 pm, with the clinic open seven days a week. Occasional weekend work may be required. The work environment is fast-paced, requiring the ability to adapt to changing priorities.

This is a Permanent position based out of Apple Valley, CA.

The pay range for this position is $135200.00 - $149995.00/yr.

Medical Dental VIsion 401k

This is a fully onsite position in Apple Valley,CA.

This position is anticipated to close on Mar 11, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Salary : $135,200 - $149,995