Bilingual Medical Assistant

Actalent is Hiring a Medical Assistant // Must be Bilingual: English and Creole

Job Description

The Bilingual Medical Assistant supports a busy primary care clinic by ensuring efficient client check-in, preparing clients and examination rooms for medical visits, and assisting providers with clinical procedures and documentation. This role combines direct patient care, clinical support, and administrative tasks within an Electronic Health Record system to help deliver safe, timely, and compassionate care to a diverse client population.

Responsibilities

• Ensure proper and timely check-in of clients and prepare clients for medical examinations.
• Coordinate client flow throughout the clinic to support efficient and smooth operations.
• Prepare examination rooms for clinical visits and procedures, ensuring all supplies, materials, and equipment are stocked, available, and functional.
• Collect, transport, disinfect, and prepare instruments for sterilization in accordance with established policies and procedures.
• Verify proper client identification using at least two approved client identifiers at all appropriate points of care.
• Escort clients to appropriate areas throughout the clinic in a courteous and professional manner.
• Complete all assigned tasks within the Electronic Health Record (EHR) system within the requested timeframes.
• Schedule follow-up appointments for clients as directed by medical providers.
• Maintain timely and accurate documentation in the EHR, including recording and updating client vital signs.
• Identify and promptly report abnormal findings and concerns to the medical provider.
• Prepare and complete laboratory orders and requisitions, ensuring proper specimen collection, labeling, processing, and documentation using at least two patient identifiers.
• Ensure specimens are properly packaged and securely enclosed for transport to the laboratory.
• Assist medical providers with examinations, procedures, and diagnostic testing as needed.
• Review visit summaries and discharge instructions with clients as directed by the provider to support understanding of their care plan.
• Update and record client information in the EHR, including allergies, medication reconciliation, immunization history, and health history forms.
• Send and receive documents via fax as requested by providers and ensure accurate documentation of these communications.
• Make outbound phone calls to clients and document all communication in the EHR as requested by providers.
• Assist with the completion of clinical and administrative forms as required by the clinic.
• Prepare and review the next day’s client schedule and anticipated care needs to support smooth clinic flow and readiness.

Qualifications:

• Must be Certified or Registered Medical Assistant.
• Fluency in Creole and English, with the ability to communicate effectively with clients and clinical staff.
• At least 1 year of experience working as a Medical Assistant.
• Strong patient care skills, including taking and documenting vital signs and supporting clients during exams and procedures.
• Proficiency with Electronic Health Records (EHR) for documentation, scheduling, and communication.
• Ability to verify patient identity using at least two approved client identifiers.
• Knowledge of medical terminology relevant to primary care settings.
• Phlebotomy and blood draw skills to support laboratory testing needs.
• Attention to detail in specimen collection, labeling, processing, and documentation.
• Ability to recognize and promptly report abnormal clinical findings to providers.
• Strong organizational skills to manage client flow, room readiness, and daily schedules.
• Clear, professional verbal and written communication skills.

Work Environment

This position is 100% onsite in a primary care clinic setting in West Palm Beach, FL. The schedule is generally Monday through Friday from 9:00 a.m. to 5:00 p.m., with some Saturdays from 8:00 a.m. to 2:00 p.m. as needed. The environment is fast-paced and patient-focused, with an emphasis on safe clinical practices, accurate documentation, and respectful communication with a diverse client population.

This is a Permanent position based out of Palm Beach Gardens, FL.

The pay range for this position is $41600.00 - $41600.00/yr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Palm Beach Gardens,FL.

This position is anticipated to close on May 11, 2026.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

Actalent is an equal opportunity employer.

About Actalent

Actalent is a global leader in engineering and sciences services. For more than 40 years, we’ve helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000 extraordinary employees who connect their passion with purpose every day.

Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.

Salary : $41,600