Warehouse Manager

Warehouse Manager

Job Description

ACT Entertainment

Department:     Operations                            Employment Type: Full-Time Exempt

Reports To:     Director of Operations                                                                                                                                                                                                 Location: Cincinnati, OH

ACT Entertainment has been in business for over 40 years and still growing! Our innovation in the entertainment industry has shaped the future for sustainable growth. This exciting opportunity as a Warehouse Manager will be a part of the business as we take it to the next level and will be part of something bigger. If you’re a leader ready to drive success, we want to hear from you! 

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Position Summary

This is responsible for managing day-to-day operations of the warehouse, including receiving, storing, and shipping products or materials, while ensuring efficient coordination amongst the staff as well as monitoring and enforcing compliance with company policies and safety regulations to ensure the safety of all warehouse employees.

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Duties & Responsibilities:

•    Receives and records new inventory as it is delivered; inspects and stores it according to policy.

•    Utilizes ACT’s warehouse and production software (Microsoft dynamics AX) to perform all inventory related transactions.

•    Conducts physical inventory, compares results to computerized inventory, and reconciles any differences.

•    Maintains accurate stock counts as the centralized parts warehouse for lighting products.

•    Ensures all stock is stored in correct locations in the warehouse.

•    Transfers inventory to trucks for delivery in a timely manner and according to schedule.

•    Schedules materials being transferred to and from the warehouse; coordinates transfer of inventory between departments.

•    Collaborates with other departments and stakeholders to develop strategic plans and procedures to increase the efficiency of warehouse practices.

•    Monitors expenditures; implements corrective actions if needed.

•    Enforces operating instructions and safety policies.

•    Resolves routine equipment issues.

•    Coordinate with our purchasing staff regarding the import & export of material and finished products.

•    Coordinate with our other north American facilities regarding parts and component stock needs.

•    Performs other related duties as assigned.

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Supervisory Responsibilities:

•    Responsible for hiring and training of new employees.

•    Schedules and oversees warehouse staff.

•    Conducts performance evaluations that are timely and constructive.

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Qualifications, Skills and Abilities:

•    Associate degree in Business or similar discipline preferred.

•    Minimum 3-5 years progressive experience in distribution or manufacturing required.

•    Excellent verbal and written communication skills.

•    Strong supervisory and leadership skills.

•    Ability to anticipate and solve problems.

•    Excellent organizational skills and attention to detail.

•    Ability to meet deadlines.

•    Proficiency with Microsoft Office and inventory software and systems required, NetSuite and Microsoft AX experience preferred..

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Physical Demands and Working Conditions:

•    Frequently required to stand.

•    Continually required to climb, balance, bend, stoop, kneel or crawl.

•    Frequently works near moving mechanical parts.

•    Occasionally works around fumes, airborne particles, or toxic chemicals.

•    Frequently exposed to outside weather conditions.

•    While performing the duties of this job, the noise level in the work environment is usually moderate.

•    The employee must lift and/or move up to 50 pounds.

•    Additional remarks regarding work environment: Warehouse is not climate controlled.

•    Specialized equipment, machines, or vehicles used: Forklift, powered pallet wrapping turntable, manual pallet strapping equipment.

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Company Values:

•    Deliver Legendary Service: It’s all about the experience. With every experience, do the little things, as well as the big things, that surprise people. Make every interaction stand out for its helpfulness. Create the “WOW” factor that turns customers into raving fans. This includes both internal and external customers. 

•    Always: Demonstrate an unwavering commitment to doing the right thing in every action you take and in every decision you make, especially when no one’s looking. Always tell the truth, no matter the consequences. If you make a mistake, own up to it, apologize, and make it right. 

•    Practice Blameless Problem-Solving: Demonstrate a relentless solution focus, rather than pointing fingers or dwelling on problems. Identify lessons learned and use those lessons to improve ourselves and our processes so we don’t make the same mistake twice. Get smarter with every mistake. Learn from every experience. 

•    Contribute to Profit: We’re in business to deliver value for our customers while making money. We all play a role in building revenue that exceeds our expenses. Look for ways to increase our sales, develop new customers, and control our expenses.

•    Honor Commitments: Do what you say you’re going to do, when you say you’re going to do it. This includes being on time for all phone calls, appointments, and meetings. If a commitment can’t be fulfilled, notify others early and agree on a new deliverable to be honored.

•    Embrace Change and Growth: What got us here is not the same as what will get us to the next level. Get outside your comfort zone, rather than stubbornly hanging on to old ways of doing things. Be excited by the possibilities that change and growth bring. Be flexible.

•    Be Positive: You have the power to choose your attitude. Choose to be joyful, optimistic, and enthusiastic. See the good in others. Your attitude is contagious. Spread optimism and positive energy.

•    Keep Things Fun: While our passion for excellence is real, remember that the world has bigger problems than the daily challenges that make up our work. Stuff happens. Keep perspective. Don’t take things personally or take yourself too seriously. Laugh every day. 

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This job description is intended to convey essential functions and requirements of the position. It is not an exhaustive list of duties and may be subject to change based on organizational needs.