What are the responsibilities and job description for the Staff Accountant position at ACT FULFILLMENT INC?
Job Summary:
The Staff Accountant (Revenue) plays a critical analytical role in ensuring the accuracy, completeness, and integrity of revenue reporting for a high-volume fulfillment operation.
Essential Functions:
- Evaluate revenue timing and cut-off by reviewing transaction data, operational reports, and supporting documentation
- Responsible for analyzing customer contracts, evaluating revenue recognition under U.S. GAAP, and identifying trends, risks, and variances impacting revenue and receivable.
- Supports month-end close and financial reporting through detailed reconciliations, root-cause analysis of discrepancies, and collaboration with cross-functional teams to resolve complex billing, revenue recognition, and customer account issues.
- Prepare and post journal entries related to deferred revenue and revenue adjustments
- Perform monthly and quarterly reconciliations of revenue and related balance sheet accounts
- Collaborate with different departments to resolve revenue recognition issues
- Prepare, review, and send monthly customer statements to ensure promptly collection of past-due accounts
- Review customer account activity to identify delinquency patterns, credit risk exposure, and collection inefficiencies
- Record and reconcile payments (checks, wires, credit cards, ACH) in the accounting system
- Investigate and resolve customer payment discrepancies, short payments, and billing disputes
- Follow up with customers via email/phone regarding overdue balances
- Collaborate with Operations, Sales, and Customer Service to resolve revenue recognition, billing, and customer account discrepancies
- Identify revenue trends, anomalies, and fluctuations through period-over-period and customer-level analysis; escalate material risks or issues to management
- Prepare analytical schedules and supporting documentation for management reporting, audits, and financial statement reviews
- Process various accounting source documents (i.e. Vendor/customer invoices, payments, check requests, customer payments.) as applicable and in accordance with GAAP and accounting departments policies and procedures
- Monitor vendor or customer accounts to ensure accounting system ledgers are reconciled by requesting and reviewing vendor/customer statements per defined accounting policies and procedures
- Maintain vendor/customer records, obtaining needed documentation (i.e. W-9, change of address, certificate of insurance, etc.) and bring any discrepancies to the manager(s) attention
- Set up new vendors or customers in accordance with accounting department’s policies and procedures
- Perform physical audits of inventory and fixed assets as applicable
- Ensure that all source documents are entered accurately and timely to ensure all deadlines are met
- Adhere to all internal controls and uphold confidentiality where necessary
- Apply accounting policies and procedures to ensure compliance
- Participate in process improvements and system enhancements related to revenue accounting
- Travel to other ACT Fulfillment locations as assigned. Must maintain a valid drivers license, proof of insurance and clean motor vehicle report at all times throughout employment
- Other duties as assigned
Qualifications and Requirements:
- Minimum of five (5) years of progressive accounting experience, preferably in a manufacturing, logistics and warehouse environment.
- Bachelor’s Degree in Accounting or related field preferred or a combination of education and equivalent work experience.
- Excellent knowledge of US Generally Accepted Accounting Principles (GAAP) and the ability to research accordingly
- Strong analytical and critical thinking skills
- Good math skills
- Process improvement mindset
- Strong attention to detail with a high level of accuracy
- Dependable time management and organizational skills; ability to handle multiple tasks and pivot as necessary
- Positive attitude, energetic and work effectively as a team player
- Excellent written and verbal communication skills; includes preparation and presentation of data in a digestible format
- Great interpersonal skills including the ability to deal with a variety of employees in a positive and friendly manner
- The ideal candidate demonstrates strong analytical judgment, attention to detail, and the ability to translate financial data into clear, actionable insights for management.
- Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise, and diplomacy.
- Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.
- Ability to work extended hours as required
- Excellent knowledge and experience with Microsoft Office Suite (Word, Excel, PowerPoint)
- Proficient computer skills
- Experience with ERP; Acumatica and Softeon a plus
Salary : $25 - $27