What are the responsibilities and job description for the Collections Specialist position at Acro Service Corp?
Position Title: Associate Credit Representative (Hybrid)
Location: Naperville IL 60563-1198
Duration: 06 months Contract on W2 (Possible extension)
Position Description:
- Job Responsibilities:
- Contacting customers on past due balances via email and phone.
- Ability to listen, identify, and document invoicing issues and communicating to internal stakeholders.
- Need to be able to research and reconcile debit/credits and payments on customer accounts.
- Need to be able to deal with upset customers in a professional manner.
- After training, will need to have an internal drive to resolve past due balances without assistance from the Manager.
Required Skills:
- Commercial (B2B) Collection Experience required (2-5 years)
- Background in accounting to support research on debit/credits on customers' accounts.
- Ability to be self-motivate after training
- Needs to know Microsoft Excel (basic commands for statement reconciliation)
- Accounting understanding, Bill Collections
- Microsoft Outlook Applications
- Good Communication
Preferred Skills:
- SAP experience preferred
- GetPaid collection experience preferred
Education/Experience Requirement:
- 2-5 years collection experience
Education Preferred:
- College or 2-5 years' experience
Technology Requirements:
- SAP, Excel
Salary : $25 - $30