Administrative Assistant

Job Details:

• Job Title - Admin Assistant
• Duration – 6 Months (Contract) Potential Temp to Hire
• Location – Madison, WI 53716 (On-site)
• Shift – Monday to Friday, 7:00 AM – 4:00 PM

Role Overview:

Your Job will be to Review, analyze, process and document parts requests in an accurate and timely manner according to company standards.

Key Responsibilities:

• Process PO’s from Customers
• Research all parts inquiries, including but not limited to, replacement, foreign, obsolete and inactive parts as well as external vendor material.
• Process returned goods paperwork, issue credits/debits.
• Prepare accurate, timely service to internal and external customers to ensure the precise part is delivered in accordance with request and company standards.
• Supply quotes to customers for material in a prompt and accurate manner.
• Identify and resolve order discrepancies in a timely manner.
• Resolve customer inquiries via phone or email
• Handle high volume calls while performing all other tasks
• Lead special projects and other duties as assigned.
• Working knowledge of Word, Excel and heavy Outlook is required
• The ability to read, interpret and comprehend technical drawings and specifications is required.
• Effective verbal and written communication skills are required.
• Must be organized and detail-oriented to perform and manage tasks as assigned.

REQUIRED:

• Elevator part knowledge and five or more years of elevator technical experience is a plus.
• High School Diploma/GED.