Director – Sales Commission Operations

Job Description

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary:

Acrisure is seeking a Director – Sales Commission Operations to join our growing team in Grand Rapids, MI. This role will be responsible for managing and administering operational sales programs in conjunction with operational leaders, legal, finance, compliance, and human resources functions. This role requires close collaboration with cross-functional teams, senior leaders, and others to drive seamless integration and consistent application of compensation policies.

Responsibilities:

• Work closely with departments like finance, accounting, and HR to ensure seamless integration and consistent application of compensation policies.
• Oversee the accurate and timely calculation and payout of sales commissions, manage commission tables, and ensure compliance with policies.
• Investigate and address commission disputes, providing clear communication and justifications for decisions.
• Continuously review and enhance the processes and systems that support sales compensation administration.
• Generate detailed reports on sales performance and compensation data, providing insights to NAR leadership.
• Partner across Legal Operations, Risk, and HR teams to establish program governance and processes to improve visibility, efficiency, and decision-making.
  
  

Requirements

Required Qualifications

• Strong collaborator who quickly builds trust and effective working relationships with senior leaders, sales employees, attorneys, and cross-functional partners.
• Excellent written and verbal communication skills, including the ability to distill complex legal or regulatory concepts into clear, actionable information for varied audiences.
• Proven ability to synthesize data and metrics into meaningful insights and impactful executive reporting.
• Motivated self-starter who anticipates needs, drives solutions, and identifies opportunities to enhance commission processes.
• Ability to manage multiple priorities and work effectively with teams across geographies and time zones.
  
  

Education and Experience:

Required Qualifications

• Bachelor’s degree in Business, Accounting or a related field.
• 5 years of experience managing and leading cross-functional projects or programs in an operations, legal, compliance, or accounting environment.
• Experience in accounting and/or sales/commission processes required.
• Strong Microsoft Office skills required, including Excel and PowerPoint.
• Experience utilizing Epic preferred.
• Global or multinational experience a plus.
  
  

Pay Details:

The base compensation range for this position is $179,010 - $242,190. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
• … and so much more!
  
  

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.