Commercial Account Manager

Job Description

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary

The success of this role is measured by account retention and rounding revenue, proactively building and maintaining positive relationships with clients, insurance carriers and other divisions within the agency, and training/mentorship of service staff as needed.

Responsibilities

• Coordination of projects across Enterprise
• Develop and maintain client relationships in an assigned book of business to retain and cross-sell policies
• Consulting with clients and prospects regarding their total cost of risk
• Provide solutions to clients and prospects to address their business and insurance issues, and prepare capabilities presentations
• Cross-sell identification and coordination
• Responsible for client retention, with goals to be set annually
• Oversee renewal timeline
• Work closely with market underwriters on review and negotiation of quotes, including coverage, pricing and commissions
• Review and proof of proposals
• Coordinate client onboarding
• Assist CSRs on service-related tasks occasionally
• Identify and leverage all marketing resources to include direct carrier appointments, wholesalers/brokers and Acrisure resources
• Identify, develop, and execute best practices with operational processes and procedures, including implementation and training
• Assist in divisional/departmental/agency growth by fostering relationships with prospects, carriers and internal sources
• Monitor weekly/monthly renewal reports in order to assure completion and compliance with agency standards
• Attend all carrier & team meetings
• Perform other duties as required and or assigned
  
  

Requirements

• Excellent project management and time management skills
• Ability to read and interpret documents such as insurance policies, endorsements, contractual insurance requirements, certificates of insurance and loss runs
• Ability to effectively communicate in both verbal and written formats with external and internal people and groups
• Knowledge of business English, to include proper spelling, grammar, and punctuation
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels
• Ability to follow instructions in verbal and written format
• Ability to demonstrate moral character, honesty, tact, fairness, lack of prejudice and desire to help when dealing with people
• Excellent skills in reliability, initiative, and stress tolerance
• Ability to perform in a professional appearance and manner
• Competent and proficient understanding of the Microsoft Office suite
• General working knowledge of Microsoft SharePoint and Power Apps, workflow engines and other software platforms
  
  

Preferred Qualifications

None specified.

Education and Experience

• Property and Casualty license required
• 5 Years of experience in Property & Casualty Insurance in an agency setting
• High School diploma or equivalent
  
  

Benefits and Perks

• Competitive compensation
• Flexible vacation policy, paid holidays, and paid sick time
• Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)
• Company-paid Short-Term and Long-Term Disability Insurance
• Company-paid Group Life insurance
• Company-paid Employee Assistance Program (EAP) and Calm App subscription
• Employee-paid Pet Insurance and optional supplemental insurance coverage
• Vested 401(k) with company match and financial wellness programs
• Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options
• Paid maternity leave, paid paternity leave, and fertility benefits
• Career growth and learning opportunities
• …and so much more!
  
  

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
• … and so much more!
  
  

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.