Dispensary Supervisor

Why Acreage CCF New Jersey

Acreage CCF New Jersey is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry. With the transition of Acreage Holdings to Canopy USA, LLC in December 2024, Canopy USA, LLC is now positioned to consolidate operations across its three business units – Wana, Jetty, and Acreage – realizing synergies, cost savings, and supporting growth in state-legal markets across the U.S.

Through coverage of key market segments including flower via Superflux, vape and concentrates via Jetty, edibles and beverages via Wana, and retail through The Botanist, Canopy USA, LLC is well positioned to accelerate growth with an emphasis on the Midwestern and Northeastern U.S. markets. As newly formed Canopy USA, LLC, we are building a stronger, more agile organization that will unlock greater opportunities across the growing US cannabis market.

Who you’ll work for: Acreage CCF New Jersey, Egg Harbor Township

Our Culture:

Here at Acreage CCF New Jersey, Egg Harbor Township we believe in people first. We value our people and encourage continuous opportunities to learn, develop, and grow. We pride ourselves in innovation and passion for the cannabis industry.

We are always looking for motivated people who share our vision to join our team. Think you have what it takes? Then come grow with us!

About the Role:

The Dispensary Supervisor is responsible for overseeing all day-to-day operations in the dispensary, including aiding the Dispensary Manager, meeting guests’ expectations for quality & service and cash handling. The main responsibilities of the Dispensary Supervisor include accountability for accurately utilizing state NJMMP site and Metrc Point-Of-Sales system, daily register balances, and product inventory; troubleshooting patient related discrepancies; and maintaining a smooth flow of operation daily. 

How you’ll make a difference:

Supervisory and Sales Responsibilities

·        Inspires and motivates teams by leading by example, creating a positive atmosphere, encouraging a guest first philosophy, and promoting a global mindset to GO BEYOND delivering exceptional results.

·        Spends majority of time on the retail floor overseeing staff and ensuring exceptional guest experience

·        Supports training and development of team members and consistently coaches team members on service and product knowledge

·        Promotes selling and service skills to achieve sales goals and KPIs

·        Partners with the managers on goal setting and the establishment of daily/weekly/monthly performance objectives

·        Strategically plans daily agenda to ensure adequate staffing and continually monitors breaks and floor coverage

·        Assigns and oversees daily tasks to ensure the efficiency of sales, inventory, and security functions

·        Communicates daily specials, promotions, and operational updates to staff

·        Swiftly intervenes and de-escalates guest concerns and complaints

·        Holds staff accountable for handbook policies such as attendance, uniform, cash handling, and other standards

·        Ensures the store is maintained to high standards of aesthetics, merchandising, organization, and cleanliness

·        Upholds security and safety measures, and ensures compliance with all applicable regulations

·        Partners with Management on employee behavioral issues and development, may participate in delivering constructive feedback, disciplinary actions, and performance reviews

·        Identifies and communicates business opportunities pertaining to product assortment, operational processes, increasing sales, and team development, and participates in developing and executing action plans

·        Responsible for opening and closing the store as assigned

·        May assume specific areas of responsibility assigned and outlined by Management, such as but not limited to scheduling, time/attendance tracking, education, accounting, supply ordering, etc.

·        Performs other related duties as required.

·        Continuing education on using cannabis for appropriate various treatments and industry updates

·        Assisting Dispensary Manager in inventory control and ensuring compliance; Performing all receiving, transferring, reporting, reconciling and inventory management functions within seed-to-sale software daily

·        Monitors dispensary for a variety of factors including but not limited to flow, staffing needs, quality of service, inventory changes, atmosphere, and security

·        Ensures all items are correctly priced in POS system and have accurate price tags displayed; oversight of loyalty programs, correct application of discounts in guests’ transactions

·        Reviewing employee schedules and following all time-keeping policies including scheduling breaks and lunches within company policy guidelines; enacting disciplinary actions when required

·        Responsible for actively listening, establishing rapport with staff and patients, resolving conflicts, and building overall relationships with staff, Management, and patients

·        Maintain a clean, safe, welcoming environment inside and outside the facility

Inventory Responsibilities

·        Picks and builds orders, and products for sales orders.

·        Supports with morning and evening inventory counts.

·        Assists in the receipt and in-processing of incoming product deliveries.

·        Supports in the physical recording of daily inventory.

·        Assists in inventory cycle counts.

·        Performs other related duties as required.

Cash Handling Responsibilities

·        Follows dispensary cash handling policies for drops and deposits

·        Responsible for counting and closing daily tills and ensuring balanced counts.

·        Coordinates with Management to conduct cash counts.

·        Ensures cash is bundled for pickup in accordance with bank guidelines.

·        Performs other related duties as required.

Skills to be Successful:

Education and Experience

·        Must be 21 years of age or older

·        High School Diploma or equivalent

·        Basic Math required for inventory, projections, and measurements.  

Skills and Abilities: 

·        Excellent time-management skills; Ability to effectively plan and prioritize  

·        Ability to maintain confidentiality; Absolute reliability and honesty 

·        Ability to focus; Attention to detail 

·        Ability to work effectively as part of a team; Ability to communicate clearly and calmly 

·        Ability to remain calm in periods of high stress or unusual activity 

Physical Requirements: 

·        Extended time standing, walking, bending, and reaching 

·        Ability to lift and carry up to 50 pounds for 100 feet 

·        Close visual focus required 

·        Standing for extended period more than 4 hours increments 

Computers and Technology

·        Proficiency in Microsoft Word, Excel, PowerPoint and Outlook

·        Proficiency with inventory systems and office equipment

·        Must pass state background check (state mandated) 

Perks & Benefits:

·        Full suite of medical, dental, and vision insurance

·        Paid parental leave

·        401 (k)

·        Paid Time Off

·        Short Term and Long-Term Disability

·        Employee Assistance Program

·        Employee life insurance and supplemental life

·        Spouse and child life and AD&D

·        Pet insurance

·        FSA and HSA available

*Based on eligibility.

Schedule:

·        40 hours per week, open availability required including weekends and Holidays as needed for business operations.

**Subject to change as business needs.

 
 Work Environment and Physical Demands:

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.

Manufacturing environment that requires extended time standing, walking, bending and reaching. Ability to carry up to 50lbs for up to 100ft may be required. Occasional extended and repetitive use of arms, hands and fingers to cut and manipulate small objects. Ability to work in a humid and pollinated environment.

E-Verify Participation Notice

This Employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. 

What is E-Verify?  E-Verify is an internet-based system that compares information from and employee’s Form I-9, Employment Eligibility Verification, to data from the U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

Code of Conduct:

All employees are expected to represent the values and maintain the standards contained in the Code of Conduct.  

Acreage CCF New Jersey is an Equal Opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status.  We appreciate your interest in Acreage CCF New Jersey.  If you need assistance with completing an online application due to a disability, please send a request to tabatha.spears@shopbotanist.com.  Please be sure to include “Accommodation Request” in the subject line.