People Partner Sr. Manager

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! At Acquire Intelligence, our mission is to help business work smarter. We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe. If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career. Advance Your Career - Join us today and be part of a team where your work makes an impact! WHY JOIN THE A-TEAM? Come for a career, stay for the fun! Here’s what’s waiting for you: HMO coverage for you and your family Epic Yearly Kick-Off Parties with major giveaways (including a car in 2023!) Recognition through our Value Awards — we celebrate your wins Real career growth with internal promotions Meaningful work with talented and supportive teams Your future matters: 900 internal promotions every year 2,700 leadership training courses Extra rewards along the way: 14th Month Pay for employees who complete 5 years with us Generous referral incentives of up to ₱42,000 depending on the role Enjoy work-life balance: 12 Vacation Leaves* 12 Sick Leaves* 1 Birthday Leave* A SNAPSHOT OF YOUR ROLE As a People Partner Sr. Manager, you will lead strategic HR business partnering across assigned accounts, driving initiatives that strengthen employee engagement, retention, and overall organizational performance. You will collaborate with business leaders to align people strategies with operational goals while fostering a positive and high-performing workplace culture. In this role, you will act as a trusted advisor and primary HR liaison, providing guidance on employee relations, compliance, and talent development. Your ability to translate insights into actionable strategies will play a critical role in supporting business growth and ensuring a consistent and engaging employee experience. YOUR DAILY RESPONSIBILITIES Drive employee engagement initiatives that promote a positive and inclusive workplace culture Facilitate focus group discussions and new hire assimilation activities to improve employee experience Establish feedback channels to strengthen communication between employees and leadership Partner with operations to analyze attrition trends and implement targeted retention strategies Support performance management initiatives to enhance employee development and growth Monitor attendance and workforce trends, recommending improvements to drive efficiency Advise leaders on HR policies, labor law compliance, and best practices Handle escalations related to employee concerns and ensure timely resolution of issues Lead and develop HR Advisors in delivering effective people programs and processes Collaborate with cross-functional teams to drive performance through data insights and reporting A BIT ABOUT YOU Bachelor’s degree in Human Resources, Organizational Psychology, or a related field At least five years of experience in HR leadership or a similar business partnering role Strong knowledge of labor laws, compliance standards, and HR best practices Proven experience in employee engagement, retention, and performance management initiatives Proficiency in HR systems and data analytics for informed decision-making Excellent communication and stakeholder management skills across all levels Demonstrated ability to lead and develop high-performing teams Strong problem-solving and decision-making skills in a fast-paced environment Highly organized with the ability to manage multiple priorities effectively Passion for driving continuous improvement and building a positive workplace culture WHAT WE VALUE We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values: Curious and Clever: Smart questions spark smart solutions. Entrepreneurial Energy: Think like an owner. Solve like a founder. Fast with Intent: We move fast and deliver real results. Laugh and Learn: We don’t take ourselves too seriously, just our results. What are you waiting for? Come for a career, stay for the fun! Join the A-Team and experience the A-Life! Acquire Intelligence is an award-winning, global business outsourcer with 10,000 staff and over 16-years’ experience in delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're an entrepreneurial business that is highly experienced in working with our partners to solve real-life problems quickly. A genuine partnership approach is at the heart of we do. Our teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business.” We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work-from-Home environments, where client-permitted. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages. Acquire takes your privacy very seriously. 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