Administrative Assistant

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Administrative Assistant Job Description Job Details Job Title: Administrative Assistant Location: Eastwood, Quezon City - office-based Employment Type: Full-time, permanent Role Summary The Administrative Assistant provides reliable day-to-day administrative support to help ensure smooth, efficient, and well-organised office operations. This role supports teams and management through calendar management, correspondence, documentation, record keeping, coordination, and general office administration. The position involves high-volume and often repetitive administrative tasks, requiring accuracy, consistency, strong attention to detail, and the ability to work efficiently while maintaining a high standard of professionalism. As a key point of contact for internal and external stakeholders, the Administrative Assistant contributes to a responsive, organised, and service-focused work environment. Key Responsibilities Office and Administrative Support Manage calendars, schedule meetings, and coordinate appointments for teams and management Prepare, edit, format, and maintain documents, reports, presentations, correspondence, and internal materials Organise and maintain physical and digital filing systems to ensure information is accessible, accurate, and up to date Handle general office administration and support day-to-day operational requirements Communication and Coordination Serve as a professional first point of contact for internal and external inquiries Coordinate office meetings, event logistics, travel arrangements, and related administrative requirements Liaise between departments to support timely communication and a smooth flow of information Draft and respond to routine emails and correspondence in a clear, professional, and timely manner Data, CRM, and Record Management Maintain accurate records, databases, contact lists, and administrative trackers Assist with data entry, reporting, document control, and basic bookkeeping tasks as required Use Zoho CRM to update customer or stakeholder records, manage contact information, track activities, and support CRM-related administrative workflows Support compliance with organisational policies, procedures, confidentiality standards, and record-keeping requirements Operational Support Order, monitor, and manage office supplies, equipment, and related resources Support onboarding and administrative processes for new employees Assist with ad hoc projects, process improvements, and operational tasks as assigned Help maintain a clean, organised, and professional office environment Skills and Experience Proven experience as an Administrative Assistant, Office Assistant, Coordinator, or similar role Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Working knowledge of Zoho CRM is highly desirable Strong organisational, time-management, multitasking, and prioritisation skills Excellent written and verbal communication skills High attention to detail and ability to maintain accuracy in repetitive or high-volume tasks Ability to handle confidential information with professionalism and discretion Basic understanding of data entry, reporting, filing systems, and office procedures Personal Attributes Professional, approachable, reliable, and service-oriented Proactive and able to work independently while collaborating effectively with a team Flexible and adaptable in a fast-paced environment Strong problem-solving skills with ability to manage competing priorities Detail-focused and comfortable handling routine administrative work Positive attitude and willingness to support different departments Work Environment This is a full-time, office-based role located in Eastwood, Quezon City. The successful candidate will work closely with management and team members to support day-to-day office operations and contribute to a professional and efficient workplace. About the Role This role is suited to a dependable and detail-oriented Administrative Assistant who can support business operations through organised administrative work, clear communication, accurate record keeping, and a proactive approach to office support. Join the A-Team and experience the A-Life! Acquire Intelligence is an award-winning, global business outsourcer with 10,000 staff and over 16-years’ experience in delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're an entrepreneurial business that is highly experienced in working with our partners to solve real-life problems quickly. A genuine partnership approach is at the heart of we do. Our teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business.” We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work-from-Home environments, where client-permitted. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages. Acquire takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. If you have provided consent and wish to withdraw it, you may click on the account settings and submit a request to delete your information. You may also inform us by writing to the address in the section on “Access Rights to Personal Data” or send us an email to privacy@acquirebpo.com. Please refer to our Privacy Policy at https://acquirebpo.com/au/privacy-policy/