What are the responsibilities and job description for the HR Benefits Coordinator position at Acorn Ridge Casino?
Purpose
The Benefits Coordinator supports the administration and delivery of employee benefit programs, serves as a primary point of contact for Team Members regarding benefits enrollment, eligibility, and changes, and ensures accurate recordkeeping and effective communication. This is a full-time, non-exempt Human Resources position reporting to the Director of Human Resources and requires compliance with applicable laws, Tribal policies, internal procedures, and all licensing, background, and operational requirements of Acorn Ridge Casino.
Reports To - Director of Human Resources
Essential Duties and Responsibilities
Administer employee benefit programs including medical, dental, vision, and all other employee benefits as needed
Coordinate benefit enrollments for new hires, qualifying life events, open enrollment, and terminations
Serve as a primary contact for Team Member benefit questions and coverage explanations
Maintain accurate benefits data within the HRIS system
Coordinate with benefit carriers, brokers, and vendors to resolve issues and discrepancies
Assist with compliance requirements including Medical Family Leave, Leaves of Absences (LOA), and COBRA, processes
Prepare and distribute benefit communications and notices
Conduct benefits orientations and support onboarding activities
Reconcile benefit invoices and support audits as needed
Maintain strict confidentiality of Team Member information
Support additional Human Resources projects as assigned
Knowledge, Skills, and Abilities
Knowledge of employee benefits administration and regulations
Strong attention to detail and organizational skills
Ability to clearly communicate benefits information
Excellent customer service and interpersonal skills
Proficiency with HRIS systems; UKG experience preferred
Ability to manage confidential information with discretion
Required Qualifications
Education and Experience
High school diploma or equivalent required
Minimum of two (2) years of experience in benefits administration or Human Resources support
Experience in a casino, hospitality, or Tribal enterprise environment preferred
Employment Disclaimer
Nothing in this job description alters the at-will nature of employment or creates a contract of employment. Acorn Ridge Casino reserves the right to modify, revoke, or change this job description at any time.
Physical Requirements Assessment
Rating Scale:
0 – Not Applicable to This Position
1 – Normal: Conditions Similar to Everyday Life
2 – Above Average: Beyond Normal Levels
3 – Extreme: Extraordinary Levels
Critical Job Elements: The following ratings describe the physical, mental, and sensory requirements of the Benefits Coordinator position.
Work Environment
2 – Accessibility of all worksites required for the position
1 – Exposure to weather and temperature extremes
1 – Exposure to darkness
1 – Exposure to cramped spaces
1 – Exposure to loud noises
1 – Exposure to chemicals and fumes
1 – Exposure to dust
1 – Exposure to heights
1 – Exposure to work safety hazards
2 – Exposure to secondhand smoke
1 – Amount of overtime or extended work hours required
Physical Effort
2 – Physical mobility: movement from place to place on the job
2 – Physical agility: ability to maneuver body while in place
1 – Ability to lift up to 15 pounds
1 – Physical strength to handle routine office materials and tools
1 – Dexterity of hands and fingers
1 – Dexterity of feet
1 – Physical balance and control
1 – Coordination (eye/hand, hand/foot, etc.)
1 – Endurance for prolonged activity with limited rest
Mental Effort
2 – Concentration and intensity
2 – Memory requirements
2 – Complexity of decision making
2 – Time pressure of decision making
2 – Analytical thinking
2 – Conceptual thinking
1 – Ability to compute basic math calculations
Communication
2 – Fluency in English
1 – Fluency in another language
3 – Verbal communication
3 – Written communication
1 – Non-verbal communication
Sensory Abilities
2 – Ability to see
2 – Ability to distinguish colors
1 – Ability to hear
1 – Ability to smell
1 – Ability to taste
1 – Sense of touch
Essential Duties and Responsibilities
Administer employee benefit programs including medical, dental, vision, and all other employee benefits as needed
Coordinate benefit enrollments for new hires, qualifying life events, open enrollment, and terminations
Serve as a primary contact for Team Member benefit questions and coverage explanations
Maintain accurate benefits data within the HRIS system
Coordinate with benefit carriers, brokers, and vendors to resolve issues and discrepancies
Assist with compliance requirements including Medical Family Leave, Leaves of Absences (LOA), and COBRA, processes
Prepare and distribute benefit communications and notices
Conduct benefits orientations and support onboarding activities
Reconcile benefit invoices and support audits as needed
Maintain strict confidentiality of Team Member information
Support additional Human Resources projects as assigned
Knowledge, Skills, and Abilities
Knowledge of employee benefits administration and regulations
Strong attention to detail and organizational skills
Ability to clearly communicate benefits information
Excellent customer service and interpersonal skills
Proficiency with HRIS systems; UKG experience preferred
Ability to manage confidential information with discretion
The Benefits Coordinator supports the administration and delivery of employee benefit programs, serves as a primary point of contact for Team Members regarding benefits enrollment, eligibility, and changes, and ensures accurate recordkeeping and effective communication. This is a full-time, non-exempt Human Resources position reporting to the Director of Human Resources and requires compliance with applicable laws, Tribal policies, internal procedures, and all licensing, background, and operational requirements of Acorn Ridge Casino.