Associate Trainer

Associate Trainer As a Trainer, you will be working across multiple systems and applications, analyze, resolve a variety of complex technical issues, and comfortably navigating in a technical environment. With the focus on our Branch Member Services Department, assignments will include development of presentations and online content, conducting web conferences, facilitating classroom training and delivering presentations. Note: This position requires travel both within St. Louis, MO and out-of-state for periods of a few days to several weeks. What You’ll Do You’ll train and educate new and existing employees in both technical skills and product knowledge primarily in classroom settings. You’ll develop, establish and conduct virtual classes via web conference tools. This includes developing presentations for classroom and web conferences using adult learning methods. You’ll consistently update management on progress of classes. You’ll manage travel, complete expense reports, responding to emails/other forms of communication promptly submitting rosters accurately in a timely manner. What You’ll Need To thrive in this role, you have presentation skills in facilitating classes and leading discussions for both small and very large groups. You possess creativity to enhance classroom education and presentation materials. You have experience in one-on-one coaching and tutoring others. You will have the ability to assimilate new information quickly. Demonstrates initiative to enhance knowledge and skill levels. Does not need to be monitored closely. You have the ability to prioritize multiple tasks at hand. Flexible when priorities and projects suddenly change. Initiative to persevere in pursuit of critical information and in seeing projects through to completion. You’ll use your personal vehicle for traveling and good driving records are required. Remarkable benefits: • Health coverage for medical, dental, vision • 401(K) saving plan with company match AND Pension • Tuition assistance • PTO for community volunteer programs • Wellness program • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer For more than a century, AAA has been synonymous with trust, dependability, quality, and innovation. It's our mission to provide our growing membership with the legendary service we are famous for, and we welcome committed professionals ready to challenge themselves in a dynamic industry. AAA would not exist without the millions of members who give us their loyalty, or our employees whose mission it is to give those members world-class service. What else do we offer? Stability. Growth. Commitment to an exciting future for both you and our members.