What are the responsibilities and job description for the Receptionist position at ACMM Consulting?
Friendly and detail-oriented Receptionist responsible for greeting clients, managing a high volume of customer service phone calls, scheduling appointments, and providing essential administrative support. As part of the administrative team reporting to the office manager, this role ensures smooth office operations, maintains accurate records, and delivers exceptional customer service in a professional, fast-paced environment using Microsoft Office and CRM systems.
Responsibilities
- Greet clients warmly and professionally upon arrival
- Manage high volume of inbound and outbound phone calls
- Schedule and coordinate appointments efficiently
- Handle correspondence, including emails and mail
- Provide administrative support to office staff and management
- Maintain accurate records and data entry tasks
- Deliver exceptional customer service at all times
- Ensure smooth day-to-day office operations
Required Qualifications
- 1 years experience in office administration
- Associate degree in Business Administration or related field
- Proficiency with Microsoft Office Suite
- Excellent telephone etiquette and communication skills
- Strong data entry and time management abilities
- Ability to multitask and solve problems effectively