What are the responsibilities and job description for the Receptionist position at BMI Companies?
With over five decades of experience, BMI Financial Group has been providing insurance and solutions for families worldwide. Specializing in high-quality Life Insurance, Health Insurance with global coverage, and Travel Assistance Plans, BMI is committed to innovating insurance products for the international community.
Candidates applying for this role must reside in Miami, Fl.
About this role:
The Receptionist serves as the first point of contact for visitors and callers while providing essential administrative support to ensure efficient office operations. This role is responsible for front desk management, inventory oversight, office supply coordination, and general administrative functions that contribute to a well-organized and productive workplace.
Main Responsibilities:
Front Desk & Customer Service
- Greet and assist visitors, clients, and employees in a professional and welcoming manner
- Answer, screen, and direct phone calls in a courteous and efficient manner
- Manage incoming/outgoing mail, packages, and deliveries
- Maintain a clean, organized, and presentable reception area
Administrative Support
- Provide administrative assistance to various departments as needed
- Schedule meetings, manage calendars, and coordinate conference room bookings
- Prepare correspondence, reports, and documents as requested
Inventory & Office Supply Management
- Track and maintain accurate inventory records by collecting receipts for all purchases and documenting details in a centralized tracking system.
- Record key data in inventory logs, including purchase date, item description, quantity, and vendor/source.
- Monitor supply usage levels and document distribution of items across departments (e.g., coffee pods, cups, paper products) to ensure proper allocation and inventory control.
Office Operations Support
- Support, when necessary, with onboarding logistics, including workspace readiness and company property setup.
- Support and coordinate maintenance requests and liaise with facilities or external vendors
- Support organization of office events, meetings, and employee activities
Claims Data Entry Support
- Assist the Claims team with accurate and timely data entry of health claims information into internal systems
- Review submitted documentation for completeness and follow up on missing or incomplete information
- Maintain confidentiality and ensure accuracy of sensitive claims data
- Support claims tracking, status updates, and basic reporting as needed
Requirements:
- High school diploma or equivalent required; associate or bachelor’s degree preferred
- 1–3 years of experience in a receptionist, administrative, office support, or data entry role
- Fluent in Spanish & English, Bilingual a MUST
- Proficiency in Microsoft Office (Outlook, Word, Excel, Teams)