What are the responsibilities and job description for the Desktop Support Specialist position at ACL Digital?
Role: Desktop Support / IT Support Specialist
Location: Bridgeport, WV
Type: Contract
Duration: Long Term
- Demonstrates initiative and possesses strong time management skills.
- Efficiently manages ticket queues while providing support to onsite staff.
- Proficient in administrating and maintaining Windows Server 2016 and above.
- Possesses a high level of knowledge in supporting and managing desktop operating systems and applications.
- Manages email administration tasks, including user management, account configuration, password resets, and troubleshooting login, profile, and permission issues.
- Capable of troubleshooting and triaging monitoring system alerts for system and networking environments.
- Strong understanding and experience in domain functionality, Active Directory services, Group Policy, DNS, and DHCP.
- Skilled in troubleshooting Windows and Mobile OS-related hardware and software issues.
Best Regards,
Rupesh Kumar
Lead –Team Talent Acquisition
ALTEN Calsoft Labs
2890 Zanker Road, Suite 200, San Jose, CA 95134
D : 1 408-755-3056
E: rupesh.k@acldigital.com
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