Academic Program Manager

Title: Program Manager-Leadership Initiative - Academic

Position Type: Contract role with potential extensions(3 months to begin with)

Location: Boston, MA 02134

Job Details: This role oversees complex operational work and application maintenance.

Candidates MUST have

Experience partnering with senior stakeholders to adapt to meet their needs.

Experience in a higher education environment.

Extremely detail-oriented with an ability to map necessary work to future deadlines.

Education & Learning Platforms

Academic and professional education programs

Training and adoption activities

Faculty and academic administrators

Academic Systems & Initiatives

Role requires previous experience managing complex, cross-organization IT initiatives with multiple stakeholders and strict, non-negotiable deadlines. Preference for experience in higher education environments, particularly supporting student information systems and processes related to admissions, financial Aid, and student lifecycle management. Additional requirement to work onsite at Allston, MA on a weekly basis, 3 days per week, to collaborate with stakeholders.

Role will work closely with partners in MBA and Doctoral Programs to lead yearly technology readiness efforts for multiple critical operational workstreams, including school startup, course add/drop, cross-registration, admissions, and financial aid. Additionally, role will oversee application maintenance portfolio health for ~100 applications, partnering with peers in HBS IT on balancing enhancements, incident management, technical debt reduction, and decommissioning efforts.

Description:

Plan, conduct, and manage complex information technology projects in a unit or department, requiring high levels of functional integration and involving multiple disciplines to be managed. Assembles project team, assigning responsibilities, identifying resources needed, and developing schedules to ensure timely completion of project. Responsible for project discovery. Serve as expert regarding scope and project objectives, solution�s value and technology, as well as the role and function of each team member. Ensure work completion within schedule, budgetary and design constraints. Make decisions about analysis, design and testing and provide alternative methods as needed. Work collaboratively with colleagues to leverage resources for successful project completion. Make independent decisions within the confines established by sponsors/business owners. Serve as primary contact with user groups and stakeholders. Leverage steering and executive committees for decision-making, change management, and communications. Absorb and leverage project related technology to ensure effective project management and collaboration. Advise unit/school regarding post project operations. Provide training needs as applicable