Service Administrator

Service Administrator | $21 /hr | Sarasota, FL | Full-Time World's Greatest Plumbers — Commercial Plumbing Division

Do you ever find yourself in a job where you're good at keeping everything together, but nobody

seems to notice — and there's no clear path forward? That's not what this is.

Pay — right up front:

• $21 /hr based on your experience
• Typical schedule: Monday–Friday, 7:00 AM–3:30 PM
  
  

What this job actually is: You're the operational backbone of our Commercial Plumbing Division. That means you're the person who makes sure nothing falls through the cracks — work orders, permits, purchasing, customer calls, billing support. You'll work directly with field technicians, service coordinators, project managers, and company leadership every single day. If you're someone who spots what needs to be done before anyone asks, this role was built for you.

Day to day, you'll be:

• Answering inbound customer calls, giving status updates, and following up on open items
• Reviewing work orders for accuracy before they close — labor, materials, notes, sign-offs
• Preparing and tracking permit applications with local municipalities
• Processing material and supply orders for field crews, coordinating deliveries
• Supporting billing by compiling job info and flagging anything that doesn't add up
• Keeping records, logs, and files organized so the team can move fast without missing details
  
  

The honest part:

• No two days look the same. If you need a rigid routine, this probably isn't the right fit
• You'll talk to customers, vendors, inspectors, and technicians — all in the same afternoon sometimes
• Occasional extended hours during busy periods. We'll always give you as much notice as possible
• We use Sage Field Operations. If you haven't used it, we'll train you. What matters more is that you're organized and pick up software quickly
  
  

What you need:

• 2–4 years of admin or operations experience — trades, construction, or service industry preferred
• Comfortable with Microsoft Office (Outlook, Word, Excel)
• Strong communicator — phone, email, and in person
• A "fill-the-gap" mindset — you see what needs doing and handle it
  
  

What we provide:

• Generous health, dental, and vision coverage
• Retirement account with 4% employer match
• 9 paid holidays
• 5 PTO days 5 sick days
• A real career path — people who grow here move into coordinator, operations, and management roles. We promote from within and we'll tell you exactly what that looks like on Day 1
• A team small enough that the owner knows your name, big enough that you have real backup
  
  

Who we are: We're a Sarasota-based commercial plumbing company on Whitfield Industrial Way. Some of our guys have been here over a decade — we're not a revolving door. We don't do chaos for the sake of it, and we don't expect you to figure everything out alone on day one.

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