What are the responsibilities and job description for the IAM Business Analyst position at ACI Infotech?
Business Analyst - Identity and Access Management
Location: Raleigh/Durham NC Onsite role
Required Skills
Key Responsibilities
Location: Raleigh/Durham NC Onsite role
Required Skills
- 7 years of experience in Identity & Access Management, with solid, hands-on SailPoint IdentityIQ (IIQ) development experience - primary requirement.
- Experience with SailPoint on-premise is essential; knowledge of the SailPoint cloud version (IdentityNow) is a valuable plus, as the organization plans to move toward the cloud in the future.
- Experience with SailPoint upgrades, typically performed every couple of years.
- Experience with quarterly release management.
- Experience building and maintaining connectors and APIs.
- Identity (IAM/IGA/AD and Azure AD/SSO and federation).
- Experience in information security concepts and applying them at scale, including security guidelines, best practices, and cybersecurity concepts and practices.
- Sound knowledge of procedures, standards, and regulations for authorization and authentication, applied cryptography, and security vulnerabilities.
- Healthcare or medical industry experience preferred.
- Experience working in a GxP-regulated environment is a strong asset, particularly within a regulated SailPoint/IAM environment.
- Strong autonomy/initiative, reliable delivery, and proactive and consistent communication in a remote team context.
- Be autonomous in contributing to projects and leading to completion on time.
- Excellent listening, interpersonal, written, and oral communication skills; ability to bridge technical and business requirements.
- Collaborative and engaged with the broader team; comfortable interacting with stakeholders and working closely with others rather than operating independently in isolation.
- Experience working in a global, team-oriented, collaborative environment.
Key Responsibilities
- Serve as the technical point of contact for SailPoint IdentityIQ (IIQ), covering design, development, and implementation of Identity and Access Management systems and tools in the North America region.
- Design, build, configure, and maintain SailPoint IIQ workflows, rules, connectors, and customizations to support identity governance processes.
- Lead and support SailPoint upgrades and manage quarterly release cycles, ensuring platform stability, compliance, and minimal disruption.
- Assess and evaluate integrations to provide resolution of complex system problems and meet evolving business and security needs.
- Understand and support the design of the business's organizational, procedural, and technological security controls within the context of global regulatory frameworks.
- In addition to strong technical skills, communicate effectively with business end users, technical IT teams, business partners, network providers, and business process outsourced vendors, while being sensitive to a wide diversity of cultural and technical backgrounds in a global business environment.
- Translate business requirements into functional/technical requirements in a clear manner comprehensible to the project team; conduct peer reviews of business requirements to ensure specifications are correctly interpreted.
- Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
- Communicate changes, enhancements, and modifications to business requirements - verbally or through written documentation - to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
- Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for optimizing or further leveraging these processes.
- Develop and utilize standard templates to accurately and concisely write requirements specifications.
- Maintain Knowledge Base articles related to IGA processes and technical configurations.