Network Administrator

Role: Network Admin

Location: Columbus, OH

FTE Only

$70k-$75k

Must Have Technical/Functional Skill

sKnowledge of routing, switching, Wireless LAN, Firewall. Understanding of different types of communication link and coordination with service provider to fix the communication link issue

.
Roles & Responsibilitie

• s:
  Hands-on experience in supporting Network Operations Cen
• terProvide 24x7x365 monitoring of the AEP Telecommunications Infrastructure including all associated Transport, Fiber, 800 Mhz radio, FAA Tower Lighting, Voice/Video Systems, Wireless and LAN/WAN asse
• ts.Coordinates communication and restoration of Telecommunication service through the standard on-call process or through SWAT calls and dispatches resources from all TCOM teams in support of outag
• es.Provides Tier1 and Tier 2 support for all Telecommunication resolutions including managing all ticket creation and escalation with leased line telecommunication carriers through to resoluti
• on.Provides support for all TCOM teams in reviewing all Changes and submitting associated formal requests with the business units’ systems for outages to SCADA connectivi
• ty.Provide ServiceNow reporting and Change Control support for all TCOM Field and Construction Tea
• ms.Provide management of the Check-In-Check-Out process for all TCOM and contract associates entering and leaving TCOM remote locations to ensure physical safety for all who are working at these sit
• es.Responsible for monitoring, and resolution of system alerts for Transport, LAN/WAN, Site Environments, Tower Lighting, Fiber, Voice Systems, and Telecommunication Leased Lin
• es.Work as a single point of contact for support and participate in joint resolution for 3rd party AEP Leased dark fiber customers including rural broadband providing trouble support, outage communication/coordination and dispatching for any service issu
• es.Monitor in scope telecom devices and review all TCOM changes while managing communication to business units/dark fiber customers, and escalations /dispatches to other TCOM tea
• ms.Troubleshoot and resolve the TCOM network supporting SCADA networks using the approved NERC-CIP access protocols to gear at sensitive sit
• es.Service Provider Telecom team onsite will be operating out of AEP NOC Location(s) in Oh
• io.Troubleshoot issues at NERC CIP networked sites using approved NERC CIP access protoco
• ls.Document and update training material found in Knowledge Base articles in ServiceNow and on the team’s web si
• te.Attend Production Review and Change Advisory Board (CAB) meeting (Dai
• ly)Support sustainability of security control framework and audit management proces