What are the responsibilities and job description for the Day Shift Service Writer position at acedisposal?
Job Description:
ACE Recycling & Disposal is seeking a dependable, organized, and detail-oriented Service Writer to support our day-shift maintenance operations. This position serves as the primary point of communication between drivers, supervisors, and maintenance personnel, helping ensure vehicle concerns are accurately documented, prioritized, communicated, and followed through to completion.
The ideal candidate is punctual, professional, comfortable in a fast-paced environment, and able to communicate effectively with drivers, technicians, and supervisors.
Key Responsibilities
- Receive and accurately document vehicle concerns reported by drivers and operations personnel.
- Review drivers’ pre-trip and post-trip inspection reports for accuracy and completeness.
- Create, update, and close repair orders in the company’s maintenance-management system.
- Communicate repair needs and priorities to technicians and maintenance supervisors.
- Track vehicles throughout the repair process and provide timely status updates.
- Maintain accurate records of repairs, parts, labor, inspections, and vehicle downtime.
- Identify duplicate, incomplete, or unclear vehicle write-ups and obtain clarification as needed.
- Follow up with drivers when additional information is required.
- Coordinate with operations and maintenance to help ensure vehicles are safe and ready for service.
- Answer phones, respond to emails, and perform general administrative duties.
- Maintain a clean, organized, and professional service desk and work area.
- Follow all company safety policies and procedures.
Shift: 7:00AM - 4:00PM plus some overtime.
Pay: $20.00 per hour.
Salary : $20