What are the responsibilities and job description for the Field Technician position at Ace Reprographics, Inc?
Based on growth Ace Reprographics is expanding its Field Service Division! As one of New Jersey’s Premier Equipment Sales & Service providers for the full line of Sharp Office Equipment, Digital Signage & Aquos Boards as well as Oce & HP Large Format systems, we are currently looking for a Field Service Technician. In this important role your responsibilities will include:
Installation, on-site repair, and maintenance of Sharp Digital Copiers, Printers, MFP’s, other Connected Digital and Wide Format devices.
Maintain positive effective customer relationships and good working relationships with Clients and fellow Ace Reprographics staff.
Service and repair equipment on site at customer’s location and on site at Ace Reprographics. Includes complex disassembly, cleaning, and replacement of individual parts, reassembly, testing, and adjustment, Network Assessments, inventory of parts, etc.
Installation, preventive maintenance and service of equipment with limited supervision.
Systematically troubleshoot malfunctions of equipment including both mechanical and electrical, to determine cause and resolve.
De-installation of equipment where necessary to facilitate delivery or equipment return.
Experience with Sharp Office Equipment is required. Experience with and both Oce & HP Large Format systems a plus. Compensation based on experience. Includes salary, expenses, bonus opportunities as well as a comprehensive benefits package including major medical, dental and 401k.
For more information on Ace Reprographics, please visit our websites at www.acereprographics.com and www.aceforebusiness.com. For immediate consideration, please email your resume.