Intrastate Revenue Processor

Position Summary: Compile data, compute fees and charges, and prepare invoices for billing purposes. Duties include computing costs and calculating rates for services and shipment of goods; posting data; and keeping other relevant records. Involves use of computer. 

Essential Duties and Functions: To perform this job successfully, the individual occupying this position must be able to perform essential job functions set forth below with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and/or abilities required.

• Review documents in order to compute fees and charges due
• Verify accuracy of billing data and revise any errors
• Ensure tariffs & rate plans used to generate revenue are current
• Prepare itemized invoices and amounts due for services rendered
• Keep records of invoices and support documents
• Answer telephone inquiries regarding billing
• Compile and calculate rates and charges according to tariff regulations and contract rates.
• Audit billing and documentation to ensure compliance with the assigned accounts
• Verify and accurately enter all revenue under the corresponding item codes.
• Explains relevant departmental policies to customers
• Assist with revenue systems balancing and reconciliation of accounts
• Research and resolve customer inquiries, complaints, and disputes

Other Duties and Responsibilities:  This document in no way states or implies that these are the only duties to be performed by the individual occupying this position. This is a representative list of the general duties, and it is not intended to be all-inclusive.

• Must report to work on a regular and timely basis
• Explain relevant departmental policies to customers
• Ability to handle high volume and fast paced environment
• Assist with month end reconciliation
• Ability to manage time and prioritize tasks at the level of importance.
• Pay attention to the task at hand and avoid distractions.
• Other duties as assigned.

Technology Skills:

• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint, and Outlook.
• Competent with Microsoft Teams.

Minimum Qualifications (Knowledge, Skills, and Abilities): The following are required to enable job holders to perform the essential functions of the job.

• Associate’s degree or equivalent work experience
• Minimum of three years of billing experience and knowledge of billing processes and procedures
• Ability to communicate effectively both written and oral.
• Ability to manage time and prioritize tasks at the level of importance.
• Ability to multitask in a fast paced environment
• Pay attention to the task at hand and avoid distractions
• Problem solving skills

Work Environment and Physical Requirements: Physical demands listed below are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Assures that safety regulations are followed at all times
• Follows policies and procedures including infection control, universal pre-cautions and exposure control plans when performing daily tasks.
• Reports hazardous conditions, accidents, and incidents to the immediate supervisor
• Must be able to lift at least 25 lbs.
• Requires standing, walking, bending, kneeling, stooping, and crouching
• Requirements with respect to vision, hearing, and speaking as in an office setting
• This position has flexible start time, but is expected to fulfil an 8-hour work day.

Salary : $23 - $25