What are the responsibilities and job description for the Project Coordinator position at ACE Money Transfer?
About Us:
ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. ACE Money Transfer provides online remittance services to individuals in 29 countries across the UK, Europe, Canada, and Australia, enabling them to send money across borders in over 100 countries.
Role Overview:
The PMO Coordinator plays a central role in driving structured, on-time delivery of monthly development cycles. Acting as the operational backbone of the Project Management Office, this individual oversees the end-to-end delivery of development tasks within each sprint cycle — ensuring sprint ceremonies are executed effectively, ticket requirements are clearly defined and traceable, and the testing lifecycle is well-coordinated across cross-functional teams. The role demands a detail-oriented professional who thrives in Agile environments, maintains a continuous delivery mindset, and is passionate about quality, governance, and seamless collaboration across recurring development cycles.
Key Responsibilities
Monthly Sprint Delivery & Agile Coordination
Ticket Management & Requirements Traceability
Testing Process Support & Coordination
Requirements Completion & Quality Assurance
Reporting, Documentation & Governance
Qualifications & Experience
Essential
Preferred
ACE Money Transfer Profile: https://acemoneytransfer.com/company-profile
ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. ACE Money Transfer provides online remittance services to individuals in 29 countries across the UK, Europe, Canada, and Australia, enabling them to send money across borders in over 100 countries.
Role Overview:
The PMO Coordinator plays a central role in driving structured, on-time delivery of monthly development cycles. Acting as the operational backbone of the Project Management Office, this individual oversees the end-to-end delivery of development tasks within each sprint cycle — ensuring sprint ceremonies are executed effectively, ticket requirements are clearly defined and traceable, and the testing lifecycle is well-coordinated across cross-functional teams. The role demands a detail-oriented professional who thrives in Agile environments, maintains a continuous delivery mindset, and is passionate about quality, governance, and seamless collaboration across recurring development cycles.
Key Responsibilities
Monthly Sprint Delivery & Agile Coordination
- Plan, coordinate, and facilitate all sprint ceremonies across each monthly development cycle, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Track sprint velocity, capacity, and delivery commitments cycle-over-cycle; proactively flag blockers or deviations from the monthly delivery plan.
- Maintain and groom the development backlog in collaboration with Product Owners and Tech Leads, ensuring it is prioritised and ready ahead of each monthly cycle.
- Ensure sprint goals are clearly communicated, aligned with monthly release targets, and consistently met within defined timelines.
- Monitor and report on sprint burndown charts and cycle health metrics to senior stakeholders at the close of each monthly cycle.
Ticket Management & Requirements Traceability
- Collect, review and refine tickets submitted by departments ahead of each monthly cycle, ensuring all items are complete, well-structured, and ready for sprint commitment.
- Ensure every ticket contains well-defined acceptance criteria, business context, and technical detail prior to sprint commitment.
- Maintain a clear linkage between business requirements, tickets, and deliverables — ensuring full traceability across the monthly development lifecycle.
- Collaborate with Business Analysts, developers, and QA teams to validate that requirements are complete, unambiguous, and testable each cycle.
- Conduct regular ticket hygiene reviews to identify outdated, duplicate, or insufficiently detailed items before cycle kick-off.
Testing Process Support & Coordination
- Coordinate the end-to-end testing lifecycle within each monthly cycle, covering UAT (User Acceptance Testing).
- Track and manage defects/bugs from discovery to resolution within the cycle; escalate critical blockers with urgency and clarity.
- Liaise between development, QA, and business stakeholders to schedule recurring monthly testing windows and ensure consistent resource availability.
- Produce testing status reports and sign-off documentation ahead of each monthly release and deployment.
Requirements Completion & Quality Assurance
- Continuously assess and validate that development deliverables each cycle meet original business requirements and agreed acceptance criteria.
- Conduct structured requirement walk-throughs and pre-cycle readiness checks with delivery teams before each sprint kicks off.
- Maintain a requirements traceability matrix (RTM) that is updated at the close of every monthly development cycle.
- Identify and communicate requirement gaps, ambiguities, or scope changes to relevant stakeholders ahead of cycle commitment.
- Support change management processes by documenting and assessing the impact of mid-cycle requirement changes on scope and monthly delivery timelines.
Reporting, Documentation & Governance
- Produce monthly delivery status reports, cycle dashboards, and release summaries for PMO leadership and business stakeholders at the close of each development cycle.
- Maintain accurate and up-to-date development documentation including RAID logs (Risks, Assumptions, Issues, Dependencies) refreshed each cycle.
- Ensure all development activities adhere to the organisation's PMO governance framework, policies, and continuous delivery standards.
- Facilitate post-cycle retrospectives; document lessons learned and track improvement actions carried forward into the next monthly cycle.
- Prepare and circulate meeting minutes, decision logs, and action trackers after key delivery and planning meetings.
Qualifications & Experience
Essential
- Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
- 2–5 years of experience in a PMO, development coordination, or delivery management role within a continuous delivery or Agile development environment.
- Proven hands-on experience working within Agile/Scrum delivery frameworks.
- Proficiency with project and issue tracking tools such as Jira, MS Project, or equivalent platforms.
- Strong understanding of the software development lifecycle (SDLC) and QA/testing processes.
- Demonstrated ability to write clear and structured requirements, user stories, and acceptance criteria.
Preferred
- CAPM, or Agile/Scrum certification (CSM, PSM) is a strong advantage.
- Exposure to high-volume, recurring development environments in banking, fintech, or technology services sectors.
- Experience working with distributed or offshore delivery teams.
ACE Money Transfer Profile: https://acemoneytransfer.com/company-profile