What are the responsibilities and job description for the Front Desk Receptionist position at Ace Medical?
Job description:
Ace Medical (“ACE”) is a large multi-specialty practice spanning from Jacksonville to St. Augustine. This position will be for our Beach Office Location. Our practice of primary care, behavioral health, and addiction medicine continues to grow and with that comes the demand of growth for multiple positions.
JOB OVERVIEW: Responsible for patient care under the direction of a physician or licensed health care provider.
- FT for a multi-physician multi-specialty practice.
- Ideal candidate will possess EMR experience, Office Ally preferred.
- Must have a positive attitude and be able to multitask in a fast paced environment.
- Experience in both back and front office is needed.
- Our practice provides a supportive team environment.
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
- Maintain patient records confidentially.
- Collecting patient information and ensuring accuracy such as their demographics.
- Verifying insurance and eligibility.
- Record patient charges including copayments, deductibles, lab charges, etc... for the billing department.
- Process telephone messages.
- Follow prescription refill procedures.
- Obtain medical records with confidentiality.
- Assist the provider with patient education pertaining to their ongoing health which can include discussing results of patients labs, x-ray reports.
ADDITIONAL RESPONSIBILITIES:
- Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.
- Establish and maintain effective working relationships with physicians, staff and management.
- Ability to multitask efficiently and effectively.
- Must be able to act calmly and effectively in a busy or stressful situation.
- Ability to communicate effectively in the English language in person, by phone and in writing.
- Requires adherence to all policies and procedures, including but not limited to standards for safety, attendance, punctuality and personal appearance.
- Maintain professional appearance and personal conduct at all times.
- Maintain a clean work area.
- Adhere to employer work practices.
**This job description is intended to provide a general overview of the responsibilities and requirements for the position. It is not an exhaustive list of duties, and additional tasks may be assigned as needed.
QUALIFICATIONS:
Education/ Certification/Licensure:
- CPR certification for Health Care Providers.
- HS Diploma
Experience: at least 6 months experience in a medical office environment preferred.
- EMR systems: 1 year (preferred)
- Medical Receptionist experience: 1 year (preferred)
Skills:
- Medical terminology
- Strong organizational and interpersonal skills.
- Great communication
- De-escalation techniques
PLEASE ONLY SEND PDF FILES.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Schedule:
- Monday - Thursday
- Shift (8:30am-5pm)
- Overtime must be approved beforehand and is as needed.
Benefits:
- Benefits can be discussed during the interview.
Ace Medical is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, or national origin.
Job Type: Full-time
Benefits:
- Dental insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- EMR systems: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Dental insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- EMR systems: 1 year (Preferred)
License/Certification:
- CPR Certification (Preferred)
Ability to Commute:
- Saint Augustine, FL 32084 (Required)
Work Location: In person
Salary : $17 - $19