OBGYN Front Desk Receptionist

Job Summary

We are seeking a dynamic and compassionate OBGYN Front Desk Receptionist to join our dedicated healthcare team. In this vital role, you will serve as the first point of contact for patients visiting our obstetrics and gynecology clinic, ensuring a welcoming, efficient, and professional environment. Your responsibilities will include managing patient appointments, verifying insurance information, maintaining accurate medical records, and providing exceptional customer service. The ideal candidate will possess strong administrative skills, a thorough understanding of medical office procedures, and a passion for supporting women's health. This paid position offers an exciting opportunity to contribute to patient care while developing your expertise in medical administrative support within a vibrant clinical setting.

Responsibilities

• Greet patients warmly upon arrival and assist with check-in procedures using Electronic Health Record (EHR) system - Athenahealth.
• Schedule appointments efficiently while coordinating with clinical staff to optimize patient flow.
• Verify insurance coverage and process medical collections in compliance with HIPAA regulations and health insurance policies.
• Manage patient records accurately, including documentation review, filing, and updating electronic health records (EHR).
• Handle phone communication with professionalism, demonstrating excellent phone etiquette and clear communication skills for appointment scheduling and patient inquiries.
• Assist with medical billing processes, including CPT coding, ICD-10/ICD-9 coding, and Medicare documentation requirements.
• Maintain clinic organization by managing medical records, filing documents securely, and performing clerical tasks such as typing and data entry using Microsoft Office tools.
• Support clinical confidentiality policies by safeguarding sensitive patient information according to HIPAA standards.
• Provide exceptional customer service by addressing patient needs promptly and courteously while managing front desk operations smoothly.
• Collaborate with clinical staff to facilitate care plans and ensure seamless clinic operations.

Experience

• Prior experience working in a medical office environment or healthcare setting is highly preferred.
• Demonstrated proficiency with Electronic Health Records (EHR).
• Strong knowledge of medical terminology
• Experience handling health insurance processes like verification and claims submission; familiarity with Medicare is advantageous.
• Bilingual abilities are a plus to effectively serve diverse patient populations.
• Proven clerical skills including filing, data entry (10 key typing), phone communication, and appointment scheduling.
• Knowledge of clinical confidentiality policies and HIPAA compliance standards is essential.
• Dental clinic experience or familiarity with healthcare administrative procedures will be considered beneficial.

Join us in making a meaningful difference in women's health by providing outstanding administrative support in a fast-paced clinical environment!

Pay: $15.00 - $17.00 per hour

Expected hours: 40.0 per week

Benefits:

• Employee discount
• Paid training

Experience:

• Customer service: 1 year (Preferred)

Language:

• Spanish (Preferred)

Ability to Commute:

• Jacksonville, FL 32244 (Required)

Work Location: In person

Salary : $15 - $17