Office Manager

Administrative professionals — are you looking to turn your customer service background and engaging personality into a challenging and rewarding career? Join our team at Ace Handyman Services in Missoula!

We’re proud to be part of this community. As a locally owned and independently operated franchise backed by a national leader in home improvement and repair, we get to serve our Missoula neighbors every day — helping them love where they live. As we continue to grow, we’re looking for a highly organized, people-first candidate to join us as an Office Manager and help keep our daily operations running smoothly.

In this role, you’ll be the friendly, knowledgeable voice our customers hear when they call — educating them on the services and solutions we provide. No construction experience required! You’ll also play a key role in managing our craftsmen’s daily schedules, matching the right person to the right job, and ensuring every customer has a great experience from first call to finished project.

This is a real opportunity to grow into a leadership role with a company that still feels like family. If you’re someone who loves solving problems, connecting with people, and making a difference in your community, we’d love to meet you.

 

Here’s What We Offer

•        Salaried position: $20–$30/hour

•        Full-time, 40 hours per week — Monday through Friday, 8:00am–4:30pm, weekends off

•        Paid vacation

•        Performance bonuses

•        Training and onboarding provided

•        Advancement and growth opportunities

•        The tight-knit feel of a local business with the support of a national brand

 

 

Job Responsibilities

As our Office Manager, you’ll handle inbound and outbound customer calls, manage scheduling for multiple craftsmen, and keep daily operations organized and efficient. Specifically, you will:

•        Respond to job leads promptly and professionally

•        Coordinate schedules and material ordering for craftsmen and projects

•        Utilize dispatching and schedule management software

•        Return customer calls and follow up with past customers

•        Perform general paperwork and filing duties

•        Help solve operational logistics to ensure a smooth customer experience

Job Requirements

We’re looking for someone who is highly organized, detail-oriented, and genuinely enjoys helping people. You should be comfortable on the phone, quick on your feet, and able to juggle multiple priorities without missing a beat.

Specific qualifications include:

•        High school diploma or GED

•        3–5 years of administrative, scheduling, or office experience

•        Comfortable with sales and customer education

•        Strong communication skills — written and verbal

•        Tech-savvy and adaptable to new software

•        Great multitasking and prioritization skills

•        QuickBooks Online or accounting knowledge, a plus

•        ServiceTitan experience, a major plus

 

Be part of something local. Build something lasting.

If this sounds like the career move you’ve been looking for, we want to hear from you. Apply today and come grow with us right here in Missoula!