What are the responsibilities and job description for the Sr. Manager, Commission Programs (ICM) position at AccruePartners?
ICM Systems & Commission Program Leader
THE TEAM YOU WILL BE JOINING
THE TEAM YOU WILL BE JOINING
- Established organization with a complex sales compensation environment supporting a large, performance-driven sales organization
- Business-critical commission function with direct impact on payout accuracy, sales behavior, financial controls, and business performance
- Environment where the ICM platform serves as the foundation for commission calculations, plan execution, reporting, and governance
- Collaborative team working closely across Sales, Finance, HR, IT, and external vendors
- Organization focused on improving automation, scalability, reporting, controls, and long-term system performance
- Opportunity to own and lead a highly visible ICM platform and commission operations function
- Ability to drive major system implementation, enhancement, migration, and process improvement initiatives
- Direct partnership with senior stakeholders across Sales, Finance, HR, IT, and business leadership
- Leadership responsibility for a small team supporting both technical system needs and business operations
- High-impact role tied directly to commission accuracy, seller engagement, sales effectiveness, and business outcomes
- Opportunity to build stronger governance, reporting, controls, and scalable commission processes
- Fort Mill, South Carolina
- Hybrid - 3-4 days on-site
- Serve as the functional owner of the ICM platform, responsible for system strategy, configuration, performance, compliance, and roadmap
- Lead end-to-end ICM implementations, enhancements, upgrades, and transformation initiatives
- Partner with IT and vendors to manage integrations, data architecture, automation, and long-term system scalability
- Translate complex compensation plan designs into system logic, business rules, workflows, and operational processes
- Oversee end-to-end commission operations, ensuring accurate and timely incentive calculations and payouts
- Drive continuous improvement across commission processes, controls, reporting, and system performance
- Identify risks, execution gaps, and design limitations, then proactively implement solutions
- Lead and develop a team of 2–3 technical and business-oriented resources
- Bachelor’s degree in Finance, Business, Analytics, or a related field
- 7–12 years of experience in incentive compensation, sales operations, commission program management, or a related field
- Hands-on experience with ICM platforms such as Oracle, Varicent, Xactly, or similar systems
- Proven experience leading ICM implementations, platform migrations, major enhancements, or system transformation initiatives
- Experience translating compensation plans into system logic, rules, workflows, and operational processes
- Strong understanding of commission calculations, payout processes, plan logic, controls, reporting, and governance
- Demonstrated people leadership experience managing technical and business resources
- Strong analytical, problem-solving, organizational, and stakeholder management skills