What are the responsibilities and job description for the Oracle HCM Manager position at AccruePartners?
THE TEAM YOU WILL BE JOINING
- Established, nationally recognized infrastructure and engineering organization supporting critical utility and telecommunications systems
- A team deeply embedded in delivering essential services that keep businesses and communities running
- Collaborative environment where IT and HR work closely to drive system optimization and business outcomes
- Culture centered around safety, accountability, and continuous improvement
- Leadership team committed to investing in technology and modernizing enterprise systems
- Charlotte, NC, onsite environment with strong cross-functional collaboration
- Opportunity to lead and shape the Oracle HCM support function within a growing, complex organization
- High visibility role with direct impact on HR operations, payroll, and enterprise system performance
- Collaborative, team-oriented culture with strong leadership support
- Stability of a well-established organization paired with ongoing transformation initiatives
- Ability to influence system enhancements, roadmap planning, and long-term HCM strategy
- Own the performance, stability, and ongoing optimization of the Oracle Fusion HCM platform
- Lead, mentor, and develop a team of HCM support specialists, elevating overall capability
- Act as the escalation point for critical system issues, ensuring timely resolution and stakeholder communication
- Partner with HR and IT leadership to drive system enhancements and align technology with business priorities
- Build and execute a strategic roadmap for HCM, supporting organizational growth and operational efficiency
- Ensure compliance with data governance, security, and regulatory standards
- 7 years of IT support experience, with at least 3 years in a leadership or team management role
- Deep expertise in Oracle Fusion HCM, including Payroll and system configuration
- Strong understanding of HR processes and enterprise system integration
- Experience managing support queues, prioritizing tickets, and driving resolution in a fast-paced environment
- Proven ability to lead teams, develop talent, and influence cross-functional stakeholders
- Exposure to reporting, analytics, and system performance monitoring
- Preferred, Oracle HCM certifications, Agile or project-based experience, and knowledge of compliance standards