What are the responsibilities and job description for the Contract AR/Collections Analyst position at AccruePartners?
THE TEAM YOU WILL BE JOINING
- Join a well-established global logistics and transportation company known for its strong customer base, industry-leading technology, and focus on operational excellence.
- Work alongside a collaborative and supportive finance team that values process improvement, accuracy, and proactive communication.
- Be part of a culture that emphasizes accountability, efficiency, and continuous growth opportunities.
- Contribute to a team that plays a direct role in maintaining positive client relationships and optimizing company cash flow.
- Onsite in Charlotte NC – Ballantyne Area
- $20-$22/hr W2
- Opportunity to support one of the nation’s leading logistics organizations through a key accounting and finance function.
- Exposure to enterprise-level financial operations and tools while working cross-functionally with business leaders.
- A strong team environment focused on mentorship and continuous learning.
- Competitive hourly compensation and benefits during the contract engagement.
- This Review assigned customer accounts, sending statements to customers, establish collaborate communication.
- Responsible for the resolution and management of outstanding invoices and delinquent accounts.
- Audits and analyzes aging reports, tracking collection efforts and may initiate outside collection approach for unresolved delinquent accounts.
- Resolve and collect overdue account balances and payment discrepancies through research, communication and follow up with customers and/or sales teams.
- Partner with leadership to make recommendations on account management strategies.
- Research invoices for billing accuracy; audit and collaborate with internal business partners to correct disputed invoices.
- Determine root cause of disputes, report process deficiencies and recommend & execute needed improvements.
- Respond to customer inquiries in a timely manner; maintain departmental productivity goals.
- Maintain customer contacts in collections tool.
- Research, validate, and submit customer refunds, internal write-off requests, cash application offset requests.
- Properly document all collection activity in the AR system.
- Bachelor’s degree or equivalent work experience required.
- At least 2 years of experience in billing, commercial accounts receivable, or cash applications.
- Advanced computer skills, particularly in Microsoft Excel, with strong analytical capabilities.
- Excellent communication and organizational skills, with the ability to multitask and manage competing priorities.
- Strong attention to detail and a proactive approach to issue resolution and continuous process improvement.
Salary : $20 - $22