What are the responsibilities and job description for the Catering Coordinator position at AccorHotel?
Company Description
Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space. This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America’s. The only thing missing is you!
What’s in it for you:
- Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
- Free meals at our on-site employee restaurant
- Learning programs through our Academies designed to sharpen your skills
- Great Medical and Dental benefits, 401K, Direct Deposit etc.
- Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!
Job Description
The Catering Sales Coordinator actively and independently supports the Associate Director of Catering, Senior Catering Manager, and Event Specialist Manager to ensure flawless event execution and provide exceptional service to our clients. This is a fast-paced, highly collaborative role ideal for someone passionate about hospitality and event planning.
- Serve as the primary administrative and operational support for the catering sales team.
- Consistently provide professional, engaging and friendly service
- Support managers with daily tasks, including guest communication, preparation and distribution of Banquet Event Orders, filing, creating contract templates, coordinating calendar invites, arranging site inspection and visits, and other assigned duties.
- Maintain and update client files and event details in the property management system.
- Act as a point of contact for clients in the absence of the sales manager.
- Prepare collateral, amenities and guest room reservations as requested by the catering managers.
- Coordinate with internal departments (banquets, culinary, AV, etc.) to ensure seamless event execution.
- Demonstrate flexibility by taking on additional responsibilities and duties as requested.
- Deliver proactive communication and exceptional service to clients.
Qualifications
- Minimum High School Diploma, diploma or degree from a recognized institution in Business Administration or in Hospitality/Tourism preferred, but not required.
- Previous administrative or coordinator experience, preferably in hospitality, catering, or event planning.
- Typing speed of 50 WPM
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
- Excellent written and verbal communication skills.
- Proficiency in windows and excel, knowledge of Opera is a plus.
- Detail-oriented, proactive, and able to work independently in a fast-paced environment.
- Passion for hospitality, weddings and creating memorable guest experiences.
- Enjoys challenges, works well under time pressure, thinks ahead, anticipate manager daily needs and is highly committed to the job
Additional Information
Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS