What are the responsibilities and job description for the Clinical Specialist position at Accordance Search Group?
About the Role
Join a growing startup as a Clinical Trainer / Support Specialist to join our growing Customer Success team. Your mission? To champion seamless onboarding, training, and ongoing support. This role is for someone who thrives in a fast-paced, agile start-up environment and desires to positively impact patient care.
Reporting to our Customer Training and Development Manager, you'll embark on nationwide adventures, with up to 60% travel across the U.S. This role offers the flexibility of remote work, allowing you to ignite change in patient care from your home office
Responsibilities:
- Lead successful onboarding and training, both remotely and in-person, ensuring top-notch customer satisfaction
- Offer timely customer and technical support to maintain user confidence and smooth operations
- Monitor and enhance scan quality through proactive customer engagement and training interventions
- Showcase products through virtual or in-person demos to drive sales and expand our reach
Qualifications and Experience:
- Bachelor's degree in Applied Sciences, Science, or Health Sciences, or a related field
- 2 years of experience in medical training or education, with practical medical imaging exposure
- Proficiency in ultrasound imaging is advantageous
- Demonstrated ability to engage effectively with medical professionals
- Willingness to travel up to 60% within the U.S., Ability to travel to Canada on occasion
- US citizen or permanent resident
Comp: Base - $60,000 - $90,000
- Allowance for medical insurance
- Reimbursement for gas mileage, travel, meals while traveling,etc.
- $80 per month towards internet,phone
- 3 weeks’ vacation per annum plus office closure over holidays (Christmas to New
- Year)Stock options
Salary : $80