Admissions Coordinator

About Us

At Accolade Healthcare, we put an emphasis on the satisfaction of our team members, understanding that a foundation built on quality patient care starts with the people providing the care. Our goal is to care for our staff with respect, empathy, and appreciation. Providing our professional staff with safe and efficient equipment to complete their mission is our priority. Accolade is committed to never being satisfied with industry norms and standards – instead, always searching for creative methods to equip our team with the tools necessary to achieve success.

Job Summary

As an Admission Coordinator at Accolade Healthcare, you will manage the admissions process for residents in our skilled nursing facility. Your role involves coordinating with prospective residents, their families, and clinical and administrative staff to ensure a seamless transition into the facility. This position requires strong organizational skills, compassionate communication, and a proactive approach to supporting residents and their families.

Pay Rate

Pay Rate: $60,000-$67,000 annually

Benefits

Benefits:

• Medical, Dental, Vision and additional other voluntary benefits
• 401k with company match
• Generous Paid Leave Policy
• Free uniforms after hire
• Daily Pay partner
• Newly renovated breakrooms - fully stocked beverages
• Monthly Employee Appreciation Events and Celebrations
  
  
  

Duties And Responsibilities

As an Admission Coordinator, your responsibilities include:

• Admissions Process Management:
• Collaborating with the Accolade Healthcare Intake Department to process referrals in a timely manner.
• Screening prospective residents at local healthcare facilities and serving as a point of contact for clinical and financial inquiries.
• Conducting facility tours for prospective residents and their families, addressing questions, and providing detailed information about services.
• Assessment and Documentation:
• Working with healthcare professionals to assess prospective residents' needs.
• Preparing, explaining, and executing admission documents for residents and their families.
• Maintaining medical records and ensuring compliance with documentation standards.
• Communication:
• Acting as the primary liaison for families during the admissions process, providing updates and support.
• Coordinating with referral sources, including hospitals and rehab centers, to facilitate timely admissions.
• Data Management:
• Maintaining logs and records for accurate monthly reporting.
• Analyzing admission data to identify trends and improve processes and resident experiences.
• Customer Service:
• Providing exceptional service to prospective residents and families, addressing concerns promptly.
• Fostering a welcoming environment that respects resident dignity and comfort.
• Other duties as assigned.
  
  
  

Qualifications And Skills

To excel as an Admission Coordinator, you will need:

• An associate degree in healthcare administration, social work, or a related field (preferred).
• Previous experience in admissions, customer service, or healthcare settings, especially in skilled nursing or long-term care (highly desirable).
• Strong communication and interpersonal skills with the ability to empathize with residents and families.
• Excellent organizational and multitasking abilities with attention to detail.
• Proficiency in PointClickCare, Microsoft Suite Applications, and Canva (highly desirable).
• Knowledge of healthcare regulations and compliance related to skilled nursing facilities (highly desirable).
  
  
  

Work Conditions

• Flexibility to work occasional evenings and weekends to accommodate family schedules or special events.