What are the responsibilities and job description for the Office Assistant position at Accidents Happen Auto Body?
Job Title: Office Assistant – Auto Body Shop
Job Summary:
We are seeking a reliable and organized Office Assistant to support daily operations at our auto body shop. This role serves as the first point of contact for customers and plays a key part in ensuring smooth communication between customers, technicians, and insurance companies. The ideal candidate is professional, detail-oriented, and comfortable multitasking in a fast-paced environment. Autobody/estimating experience a plus but not necessary
Key Responsibilities:
- Answer incoming phone calls and respond to customer inquiries in a courteous and professional manner
- Manage and respond to emails promptly and accurately
- Greet and assist customers, providing updates on repair status and scheduling appointments
- Order automotive parts and track deliveries to ensure timely repairs
- Communicate with insurance companies regarding claims, estimates, and approvals
- Maintain accurate records of customer information, work orders, and invoices
- Assist with general administrative tasks such as filing, data entry, and office organization
- Coordinate with technicians and management to ensure efficient workflow
Qualifications:
- High school diploma or equivalent required
- Previous administrative or customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer skills (email, spreadsheets, and office software)
- Ability to multitask and stay organized in a busy environment
- Attention to detail and problem-solving skills
Work Environment:
- Fast-paced auto body shop setting
- Frequent interaction with customers, vendors, and insurance representatives
Schedule:
- Full Time (40hrs)
- Mon-Thurs 8-5
- Friday 8-12
- Weekends off
Compensation:
- $18-$25 Pay based on relevant experience.
How to Apply:
- Apply through really or submit resume to us directly at accidentshappenab@gmail.com or call us at 603-569-9500
Pay: $18.00 - $25.00 per hour
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $18 - $25