What are the responsibilities and job description for the Intake Coordinator position at AccessHealth?
Role: Intake Coordinator responsible for guiding prospective patients through the enrollment process, ensuring accurate documentation, and coordinating with referral sources, clinical teams, and providers.
Responsibilities
Responsibilities
- Educate patients about services and facilitate their enrollment.
- Obtain initial care authorization from pharmacies or insurance companies.
- Coordinate scheduling and communicate intake status to referral sources.
- Report changes in patient status, service needs, or staffing to supervisors.
- Maintain efficient use of time and multi-task in a fast-paced environment.
- Bachelor’s degree required.
- 3-5 years of home care experience.
- Knowledge of NYS DOH healthcare operations.
- Strong organizational, communication, and customer service skills.
- Attention to detail, problem-solving, and proficiency with smartphones, tablets, and laptops.
- Ability to work efficiently, multi-task, and follow up promptly.