Demo

Critical Time Intervention Team Lead

AccessCNY INC
Syracuse, NY Full Time
POSTED ON 11/28/2025 CLOSED ON 12/16/2025

What are the responsibilities and job description for the Critical Time Intervention Team Lead position at AccessCNY INC?

Critical Time Intervention Team Lead

Reports to: Enhanced Step-Down Director

Location: 1603 Court Street, Syracuse, NY 13208

Pay Rate: $70,000 - $77,000 Yearly

Schedule: Monday – Friday: 8:00 a.m. – 4:00 p.m.

The people we care for come from all walks of life, and so do we. We strive to diversify our workforce, not because it’s the right thing to do, but because it makes our agency stronger!

About Us

With a history stretching back more than 70 years, AccessCNY is continually growing and expanding our reach. Offering person-centered services that empower individuals of all ages and abilities to reach their full potential as part of our community. Our focus is supporting individuals by ways of residential housing, mental health and clinical services, and immersing our participants in community engagement. Working closely with the Office for People with Developmental Disabilities and the Office of Mental Health, we support 27 housing locations and 3 administrative buildings.

About the Role:

We are looking for a proactive employee to use one’s own experience and judgement to carry out the mission of the CTI model and Transitional Residential Services (TRS) for adults (18 ) boarding in hospitals and emergency rooms.

Responsibilities

  • Ensure fidelity to Critical Time Intervention (CTI) case management model, including phase progression, contact frequency and associated documentation
  • Offer clinical support and clinical recommendations, as needed
  • Bridge any gap in clinical treatment, if necessary, by providing temporary clinical treatment until participant is linked with permanent mental health provider
  • Carry caseload as needed, providing case management, in addition to clinical oversight
  • Establish strong working relationships with local hospitals, and facilitate and support both the referral and intake process
  • Ensure CTI staff meet with participants, families and other sources of support following discharge from hospital
  • Review intake assessments to ensure identification of needs and establishment of realistic and appropriate goals
  • Assist the CTI team, the participant, family and/or informal support system in determining additional services needed to achieve and maintain stability
  • Responsible for the supervision of the CTI Care Manager
  • Implement a system for ongoing team meetings and program CTI staff meetings
  • Ensure that all required documentation is completed with required elements, and maintained, per Agency procedures/NYS regulations, including clinical documentation, progress notes, safety plans, intake/discharge plans, and clinical and non-clinical assessments
  • Complete participant/family/support satisfaction surveys and analyze results
  • Establish and maintain rapport with hospitals, participants, care managers, service providers, etc. to assist with linkages to services for the participants/family/supports

Education/Experience:

NYS Licensed Mental Health Professional, required (LMSW, LMHC, LMHC-D, LMFT). NYS Licensed Clinical Social Worker (LCSW), preferred. Three to five years of experience working with people with a mental health diagnosis, and/or intellectual/developmental disability (I/DD) dual diagnosis, preferred.

Conditions of Employment:

Must have a valid NYS Driver License in accordance with the Agency Vehicle and Driving policy and transportation necessary to meet program needs.

Did you know that AccessCNY offers great health, dental and vision insurance? Additionally, we provide a 401(k) match upon hire, PTO, and 11 paid holidays.

Salary : $70,000 - $77,000

Production Team Lead
River Valley Foods -
Syracuse, NY
Production Team Lead
Seal & Design Inc -
Syracuse, NY
Janitorial Team Lead (56101)
TEC Services -
Syracuse, NY

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Critical Time Intervention Team Lead?

Sign up to receive alerts about other jobs on the Critical Time Intervention Team Lead career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$43,402 - $70,768
Income Estimation: 
$87,191 - $115,531
Income Estimation: 
$73,009 - $128,910
Income Estimation: 
$107,619 - $164,391
Income Estimation: 
$69,123 - $132,865
Income Estimation: 
$36,885 - $46,221
Income Estimation: 
$79,078 - $104,694
Income Estimation: 
$55,611 - $73,900
Income Estimation: 
$65,218 - $79,682
Income Estimation: 
$65,218 - $79,682
Income Estimation: 
$79,078 - $104,694
Income Estimation: 
$91,446 - $123,642
Income Estimation: 
$125,318 - $172,627
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at AccessCNY INC

  • AccessCNY INC Syracuse, NY
  • Seeking Mentor for Youth with Developmental Disability Looking for a dedicated and compassionate Mentor (1:1 support staff) to work with a very bright, fun... more
  • 13 Days Ago

  • AccessCNY INC Syracuse, NY
  • Speech Language Pathologist (full-time or part-time (20-30 hours/week) offering available) Up to *$7,500 Sign-on Bonus* based on hours worked Reports to: D... more
  • 14 Days Ago

  • AccessCNY INC Syracuse, NY
  • Quality Enhancement Specialist - Remote/Hybrid Schedule Reports to: Quality Enhancement Director Location: 1603 Court Street, Syracuse (hybrid after introd... more
  • 4 Days Ago

  • AccessCNY INC Syracuse, NY
  • Children’s Respite Specialist - ** Up to $2,000 Dollar Sign-On Bonus** Reports to: Intensive Respite Specialist Program Manager Location: 4302 East Genesee... more
  • 5 Days Ago


Not the job you're looking for? Here are some other Critical Time Intervention Team Lead jobs in the Syracuse, NY area that may be a better fit.

  • Burlington SYRACUSE, NY
  • If you have strong leadership skills, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington Back of House/Receiving team a... more
  • 1 Day Ago

  • Renewal By Andersen of Central New York Syracuse, NY
  • Are you ready to take your leadership skills to the next level? We are seeking a motivated Direct Marketing Team Lead to spearhead our door-to-door canvass... more
  • 12 Days Ago

AI Assistant is available now!

Feel free to start your new journey!