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Administrative Coordinator

AccessCNY INC
Syracuse, NY Full Time
POSTED ON 4/11/2026
AVAILABLE BEFORE 6/11/2026

Administrative Coordinator, DDABI

Reports to: Executive Assistant

Location: 1603 Court St., Syracuse, NY 13208

Pay Rate: $21.00 - $23.00 Hourly

Schedule: Monday – Friday: 8:30 a.m. – 4:30 p.m.

The people we care for come from all walks of life, and so do we. We strive to diversify our workforce, not because it’s the right thing to do, but because it makes our agency stronger!

About Us

With a history stretching back more than 70 years, AccessCNY is continually growing and expanding our reach. Offering person-centered services that empower individuals of all ages and abilities to reach their full potential as part of our community. Our focus is supporting individuals by ways of residential housing, mental health and clinical services, and immersing our participants in community engagement. Working closely with the Office for People with Developmental Disabilities and the Office of Mental Health, we support 27 housing locations and 3 administrative buildings.

About the Role:

We are looking for a proactive employee to provide administrative support to the Agency’s DDABI programs.

Responsibilities:

    • Assist with intake and discharge of participants as assigned
    • Develop, update, and assist with maintaining program documents in multiple databases and Electronic Health Records (EHRs)
    • Track eVero and AWARDS/Foothold reports and notifications for Program Managers and Directors; follow up for timely completion
    • Maintain/monitor DDP2s, request updates from Program Managers and update in the OPWDD CHOICES database
    • Assist with submissions and review of documentation in AWARDS and eVero, ensure timely completion of mandated billing criteria
    • Assist program staff to ensure all billing submitted is submitted on time to finance and meets billing criteria and regulations
    • Review department processes, as assigned, in conjunction with the Quality Enhancement department, to assist in ensuring compliance with regulatory oversight and Agency policy
    • Prepare annual participant/family surveys for all DD/ABI programs, monitor service satisfaction, and ensure services areas of need are addressed
    • Provide administrative support for the committee, including attending meetings, keeping meeting minutes and tracking follow-up, as needed
    • Maintain participant file information
    • Monitor functioning of office equipment; follow up with vendor/Agency staff, as needed
    • Follow Agency guidelines for ordering supplies and managing inventory of medical, health and personal related items, PPE, gloves, and general office supplies
    • Observe confidentiality and safeguards all participant related information
    • Follow Agency standards and procedures
    • Maintain compliance with applicable training, rules, and regulations
    • Ensure compliance with federal, state, and local employment laws and regulations, as well as company policies
    • Perform Other Duties as Assigned

Education/Experience:

High school diploma/GED, required. Must be able to independently perform administrative duties and have proficient computer skills with DD/ABI programs and databases, including, but not limited to: Microsoft Word, Excel, SharePoint, and Concur. Experience with eVero/AWARDS/Foothold, preferred. Excellent written and verbal skills required. Administrative assistant training and/or DD/ABI experience, preferred.

Conditions of Employment:

Must have a valid New York State driver’s license in accordance with the Agency Vehicle and Driving policy, and transportation necessary to meet program needs.

Did you know that AccessCNY offers great health, dental and vision insurance? Additionally, we provide a 401(k) match upon hire, PTO, and 11 paid holidays.

Salary : $21 - $23

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