What are the responsibilities and job description for the Scheduling Coordinator -Healthcare (Remote) position at ACCESS TELECARE?
Who we are:
Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission’s Gold Seal of Approval and has maintained that accreditation every year since inception.
We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out.
What you’ll be responsible for:
We are seeking a detail-oriented and organized Scheduling Coordinator to join our Neurology Clinical Operations team. As a Scheduling Coordinator, you will support daily operational tasks related to our Neurology providers and assist with the management, development, and implementation of physician schedules in alignment with defined metrics and operational goals. Success in this position requires strong communication and organization skills, as you’ll collaborate daily with clinicians, operations leaders, and internal teams to ensure schedule accuracy, efficiency, and seamless coordination across departments.
What you’ll work on:
- Generate and post physician schedules on a monthly basis utilizing predetermined availability to strategically maximize efficiency and meet/exceed target goal parameters
- Ongoing maintenance of real-time schedule changes
- Assist with the formation of facility specific physician panels as part of implementation process, dependent upon existing and future State licensure/privileges
- Create summaries of coverage progress and remaining deficiencies
- Compile capacity/coverage needs by service line, by physician group, or other criteria to include a summary of progress
- Physician outreach to resolve capacity/coverage needs
- Communicate shift changes (extensions, change in start/end time, trades, etc.) as needed
- Enter monthly scheduling data such as physician availability and restrictions into the scheduling software to assist with schedule build and management
- Other duties as assigned
What you’ll bring to Access TeleCare:
- Bachelor's degree
- 2 years of administrative experience in healthcare
- Prior experience in workforce management / staff scheduling preferred
- Highly effective communication skills (written and oral)
- Excellent organizational and project management skills, with an emphasis on hitting key deliverables/dates
- Ability to pay attention to details
- Ability to collaborate across multiple cross-functional teams
- Proficiency with Microsoft Excel, PowerPoint, Word and general computer skills
Company perks:
- Remote Work
- Health Insurance (Medical, Dental, Vision)
- Health Savings Account
- Flexible Spending (Medical and Dependent Care)
- Employer Paid Life and AD&D (Supplemental available)
- Flexible Vacation, Wellness Days, and Paid Holidays
About our recruitment process:
We don’t expect a perfect fit for every requirement we’ve outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 3 interviews via Zoom.
Access TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.
