Program Assistant - Housing

Do Work That Matters. In a Culture That Means It.

Be part of a team that values connection, accountability, and real impact.

Why Access?

Because how we work matters just as much as what we do. At Access, our Culture Playbook isn’t a poster on the wall – it’s how we show up for each other and for the people we support.

You’ll Be Part Of a Team That Is

• Clear about expectations
• Supportive and accountable
• Focused on outcomes that matter to people.
  
  

And committed to helping people live the healthiest and fullest lives possible – while making sure out staff can do the same.

Location: Monticello, NY

Pay Rate: $18.00 per hour Benefits Package

Hours: Monday-Friday 8:30AM-5:00PM (40hrs)

Overview Of Primary Responsibilities

This role provides essential administrative and operational support to ensure the program runs smoothly and efficiently.

Primary Functions

• Provide administrative and project support to leaders and team
• Trouble shooting and answering questions regarding program
• Maintains office/Program files, including Program binders
• Create meeting minutes for weekly case review
• Be responsible for program purchase orders
• Accept and track rent from program participants
• Assist with vetting of new participants
  
  

Qualifications And Attributes

• Strong clerical and organizational skills with the ability to multitask effectively
• Proficiency in Microsoft Office Suite and general computer systems
• Strong written and verbal communication skills with the ability to work independently with limited supervision
• Demonstrated problem-solving skills and sound judgment in a professional setting
• Ability to understand and follow program regulations and take direction from multiple stakeholders
• Quick learner who proactively seeks clarification and asks questions to build knowledge
• Ability to identify and engage subject matter experts to support assigned responsibilities
• Energetic, outgoing, creative, and personable professional demeanor
  
  

Education And Experience

• Prior experience providing administrative and/or program support in an office, social services, housing, or human services environment
• Experience maintaining organized filing systems, program records, and official documentation, including both physical binders and electronic files
• Experience preparing meeting minutes, reports, and other formal documentation for team meetings or case reviews
• Experience handling financial and administrative processes such as purchase orders, payments, and tracking participant rent or fees
• Familiarity with client intake processes, including screening, vetting, and onboarding participants
• Experience troubleshooting program-related issues and responding to inquiries from staff, leadership, and program participants
• Experience preparing monthly reports and consistently meeting deadlines
• Ability to manage multiple responsibilities simultaneously while maintaining accuracy, confidentiality, and attention to detail
  
  

Physical Characteristics

• These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.
• Must be capable to sit or stand in front of a computer for long-periods of time
• Able to work in open space floor plan
• Work alongside co-workers within 3 feet
• Occasional lifting of > _25 pounds
  
  

An Equal Opportunity Employer, including disability and Veterans