What are the responsibilities and job description for the Administrative Assistant position at Access Care Partners?
Administrative Assistant – Personal Care Management (PCM)
Access Care Partners
Pay: $18.00–$21.00 per hour
Schedule: Full-time, Monday–Friday, 8:00 AM–4:00 PM or 9:00 AM–5:00 PM (new hires typically start 9:00 AM–5:00 PM)
Remote Work: Eligible for up to 2 remote days per week after successful completion of the 6-month introductory period.
Job Summary
Access Care Partners is seeking a detail-oriented Administrative Assistant to support our Personal Care Management (PCM) Program. This position plays a key role in maintaining accurate records, processing authorizations and evaluations, coordinating with healthcare providers, and ensuring compliance with MassHealth and program requirements.
Responsibilities
- Enter and maintain accurate consumer and program data in agency databases.
- Process PCM referrals, evaluations, and prior authorizations in a timely manner.
- Monitor records to ensure documentation is complete, accurate, and compliant.
- Request, track, and follow up on required documentation from physicians and external agencies.
- Communicate professionally with consumers, providers, and internal departments.
- Maintain organized electronic and paper files for audits, reporting, and quality assurance.
- Update spreadsheets and support billing and reporting functions.
- Provide general administrative support, including backup reception coverage as needed.
Qualifications
- Minimum 3 years of administrative, clerical, data entry, or related experience.
- Associate degree preferred.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office, especially Excel, and ability to learn database systems.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Healthcare, Medicaid, Medicare, or Managed Care experience preferred.
What We Offer
- Competitive pay: $18–$21 per hour
- Monday–Friday schedule
- Hybrid work opportunity after successful completion of first 6 months (introductory period)
- Supportive, mission-driven team environment
- Opportunity to make a meaningful impact in the lives of consumers and families
Successful candidates must pass required background screenings, including CORI, SORI, OIG, SAM/GSA, and MassHealth exclusion checks.
Access Care Partners is an equal opportunity employer. We believe diverse voices strengthen our work—and we welcome yours.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
- Associate (Preferred)
Experience:
- Clerical: 3 years (Required)
Work Location: In person
Salary : $18 - $21