What are the responsibilities and job description for the PROGRAMS MANAGER position at Acc Senior Services?
GENERAL SUMMARY
The Program Manager is responsible for overseeing all aspects of the Senior Community Service Employment Program (SCSEP) for the Sacramento and Tri-County regions (Napa/Solano and Sonoma) under the National Asian Pacific Center on Aging (NAPCA). This role ensures full compliance with federal grant requirements, provides leadership to program staff, builds strong partnerships with host agencies, and supports older adults in enhancing their job readiness, skills development, and employment outcomes.
ESSENTIAL JOB FUNCTIONS
- Manages all aspects of the SCSEP grant program, ensuring full compliance with federal requirements, program goals, and reporting standards.
- Supervises, trains, and supports SCSEP staff, trainees, and volunteers; maintains program operations and adherence to policies and procedures.
- Leads community outreach, marketing, and public presentations to promote SCSEP and recruit eligible participants.
- Oversees host agency recruitment, training, onboarding, and annual monitoring; maintains strong partnerships with nonprofits, government agencies, and NAPCA.
- Conducts participant intake, initial assessments, eligibility verification, and ensures completion and accuracy of all required enrollment files.
- Coordinates participant assessments, Individual Employment Plans (IEPs), and job development/placement efforts.
- Manages data collection, outcome tracking, and required monthly, quarterly, and annual reports.
- Ensures timely processing of payroll, training hours, and in-kind documentation.
- Collaborates with the Programs Administrator and ACC leadership on program planning, development, budgeting, and continuous improvement.
- Manages grant applications, extensions, and compliance activities.
- Participates in organizational meetings, cross-department initiatives, and strategic planning efforts to align SCSEP with ACC’s mission and goals.
- Other projects as assigned
QUALIFICATIONS:
- Bachelor’s degree in social work, gerontology, public health, business administration or related field; or 5 years of relevant experience.
- Strong English communication skills (written and verbal).
- Experience supervising staff and/or volunteers.
- Ability to work effectively with diverse levels of abilities.
- Experience with program development, budgeting, data analysis, reporting, and grant administration preferred.
- Proficiency in MS Word, Excel, email communication, and database systems.
- Flexibility to work evenings or weekends as needed.
- Valid California driver’s license required; regular site visits and travel to the Napa/Vallejo and Sonoma field offices to meet with participants is required.
- Ability to lift up to 35 lbs. with proper safety techniques; must follow OSHA safety requirements.
- Additional language skills (e.g., Chinese, Tagalog, Hmong, Vietnamese, Dari) are a plus.