Collector

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: The Collector will perform all activities related to collections.

• Note: Qualified candidates residing in greater Orlando, FL area preferred. This is a remote position; however, the role may require to report to the Orlando, FL office (South Park Circle) on a business-needs basis, typically once a week for approximately half a day.

• Verify insurance eligibility for services provided.

• Verify insurance eligibility for all accounts with questionable status or billing addresses.

• Perform price negotiations and discounts related to collections.

• Identify patient resources pertaining to reimbursement.

• Inform patients of financial responsibilities as stated by insurance company.

• Review and audit accounts from aging reports for missing payments.

• Collect reimbursement for billed and aged accounts.

• Process daily correspondence to successfully appeal third-party carriers.

• Document all pertinent communication with patient, physician, insurance company as it may relate to collection procedures.

• Submit adjustments to account receivable register.

• Correct errors, reimbursements for accounts, and resolve billing issues.

• Hours are Monday - Friday, 9am - 6pm eastern.

Education/Experience: High school diploma or equivalent. 2 years of medical billing or collections experience. Strong oral and written communication skills. Experience with accounts receivables in an insurance, healthcare, setting preferred.

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act