What are the responsibilities and job description for the Dispatcher position at Acadiana Bottling Company?
Department: Service
Status: Regular full-time
Work Days/Hours:
Monday – Friday 7:30 a.m. until 4:00 p.m.; occasional overtime may be required.
Requirements:
Minimum 18 years of age. Must possess a high school diploma. Must be detail-oriented and possess organizational and recordkeeping skills. Strong computer literacy, excellent communication and customer service skills required. Must possess the ability to read, interpret, and analyze data, and problem solve. Must possess the ability to learn and become proficient in complex industry-specific computer software. Must be able to work in harmony with others, follow directions, and safely, efficiently, and effectively perform activities under time constraints and on days/hours scheduled by supervisor. Dispatching experience and working knowledge of Microsoft Outlook and Access preferred.
Duties:
Under moderate supervision, receives calls regarding customer equipment, dispatches technicians, and maintains service department records.