What are the responsibilities and job description for the Care Coordinator /Case Manager / Waiver Services (ISP & Compliance) position at Abundant Professional Services?
Company Description
Abundant Professional Services is a minority-owned HRBP consulting and training firm serving micro, small, and government-sector businesses nationwide.
Our client, Beyond Disabilities is seeking a detail-oriented Care Coordinator to support our waiver services program. This role is responsible for coordinating Individual Service Plans (ISPs), ensuring documentation compliance, and serving as a key liaison between families, Support Coordinators, and Direct Support Professionals.
If you have experience in case management, ISP documentation, or developmental disability services, we would love to hear from you.
This is position combines administrative coordination, compliance oversight, and field engagement.
If you’re looking for purpose, connection, and hands-on impact, this may be the right fit for you.
Job Description
Case Coordination & ISP Management
- Coordinate Individual Service Plan (ISP) meetings with Support Coordinators and families
- Ensure ISP Parts I–V are accurate and certified for each individual served
- Complete and manage ISAR submissions in WAMS
- Address pended or rejected authorizations and follow up with Support Coordinators
- Conduct case reviews to ensure compliance with service plans
Documentation & Compliance
- Review ISP documentation in WAMS and Therap systems
- Verify quarterly reports for accuracy and compliance before final approval
- Monitor documentation to ensure alignment with DMAS and DBHDS regulations
- Provide documentation guidance and training to Direct Support Professionals
Service Coordination
- Serve as a primary contact for Support Coordinators and families
- Follow up on service authorizations, discharges, and new referrals
- Maintain clear communication with internal teams and external providers
Operational Support
- Conduct monthly onsite visits for individuals receiving services
- Review individual records for compliance
- Monitor staff documentation and service delivery accuracy
- Support leadership with compliance reports and recommendations
Qualifications
Preferred candidates will have:
- Experience in developmental disability services, waiver services, or case management
- Knowledge of Individual Service Plans (ISPs) and documentation requirements
- Experience with WAMS, Therap, or similar documentation systems
- QMHP, QDDP or QIDP Certified
- Strong organizational and communication skills
- Ability to manage multiple cases and deadlines is a Must
- Bachelor's degree in health/human services preferred
- Commitment to confidentiality and professional standards
Additional Information
Who Thrives in This Role?
- Patient and calm under pressure
- Strong communicator
- Observant and safety-minded
- Reliable and dependable
Work Schedule
- Monday through Friday, 8:30 AM – 5:00 PM
- Onsite position
- Field visits required for monthly client reviews
Why Join Beyond Disabilities
Our team is committed to ensuring individuals receive high-quality, compliant services that support independence and well-being. The Care Coordinator plays a key role in maintaining the structure and coordination that makes this possible.
Apply Today
We are seeking a motivated professional ready to step into an important coordination and compliance role immediately.
Immediate Hire – Qualified applicants are encouraged to apply today.
Compensation & Benefits
Salary Commensurable to Experience
- Medical/Dental
- Paid Time Off
- Professional Development Training
- A supportive team environment
- The opportunity to build a career within the company
Beyond Disability LLC is an equal opportunity employer.
Apply today and become part of a great team.