Client Account Lead- Housing & Urban Development

Job Description

The Opportunity

As the Client Account Lead for the Department of Housing & Urban Development (HUD) you are a senior client-facing leader responsible for account strategy, growth, and client satisfaction through delivery excellence across HUD programs. This role owns the overall relationship with HUD stakeholders and drives expansion through digital transformation, data modernization, mission-enabling technology solutions, research & evaluation, and technical assistance.

To be successful you will blend federal domain knowledge, consultative sales leadership, and deep expertise in digital and data-driven transformation to help HUD modernize systems, improve citizen services, and advance positive outcomes.

Core Responsibilities

Client & Account Leadership

• Serve as the primary point of contact for HUD clients, building trusted advisor relationships with senior leadership, program offices, and CIO organizations.
• Develop and execute a multi-year account growth strategy aligned to HUD’s mission priorities, IT modernization roadmap, and federal mandates.
• Ensure high levels of client satisfaction, delivery quality, and contract performance across all HUD engagements.
  
  

Growth & Business Development

• Own pipeline development, capture strategy, and revenue growth for the HUD account.
• Identify and shape opportunities in:
• Digital transformation (case management, citizen-facing platforms, UX modernization)
• Data modernization and analytics (data governance, AI/ML, predictive analytics)
• Cloud migration and modernization
• Cybersecurity and zero trust
• Low-code/no-code and automation solutions
• Lead opportunity qualification, win strategy, solution shaping, pricing, and proposal development in partnership with capture, delivery, and technical teams as needed.
• Expand footprint through new task orders, recompetes, and net-new programs.
  
  

Digital Transformation & Data Modernization Leadership

• Advise HUD on modern IT architectures, data platforms, and digital service delivery models.
• Partner with technical leaders to propose scalable, secure, and compliant solutions aligned to federal standards (e.g., FITARA, FISMA, FedRAMP, Zero Trust).
• Translate HUD mission challenges into data-driven and technology-enabled solutions that improve outcomes for citizens and grantees.
  
  

Delivery & Financial Oversight

• Provide oversight for program delivery, ensuring:
• Contract compliance
• Financial performance (revenue, margin, forecasting)
• Risk management and issue resolution
• Provide oversight and direction to Program Managers and Project Directors, ensuring alignment across contracts, consistency in delivery standards, and integration across programs, to support growth and expansion objectives .
• Hold delivery teams accountable for performance, quality, and client outcomes.
  

People & Partner Leadership

• Build and mentor high-performing account, capture, and delivery teams.
• Manage strategic partnerships with small business partners.
• Support talent strategies aligned to HUD’s evolving digital and data needs.
  
  

What We Value

• M4: Bachelor’s Degree Fifteen years of relevant experience, or Master’s Degree Twelve years of relevant experience
• M3: Bachelor's Degree Twelve Years of relevant experience, or Master's Degree Ten years of relevant experience.
• 10 years of experience in federal consulting, government contracting, or technology services, with direct HUD or Federal Civilian agency experience.
• Proven track record of account growth, business development, and client leadership in a federal environment.
• Strong understanding of HUD programs, grants management, housing policy, or federal financial systems (preferred).
• Demonstrated experience leading digital transformation and/or data modernization initiatives for government clients, with both HUD, FHA and Ginny Mae (preferred).
• Experience managing large, complex contracts and multiple delivery teams.
• Excellent executive communication, relationship-building, and negotiation skills.
• Prior responsibility as an Account Lead, Client Executive, or Program Executive for a Federal Civilian agency.
• Familiarity with federal acquisition vehicles relevant to HUD.
• US Work Authorization is required. This position is unable to provide sponsorship.
  
  

What We Offer

We foster an environment where you can Thrive Your Way. Our innovative total rewards programs are designed to help balance your work and personal life. The approach toward your wellbeing centers around comprehensive benefits, flexible schedules, and professional development.

Abt Global Inc. is an Equal Opportunity employer committed to fostering an inclusive work environment. Abt provides market-competitive salaries and comprehensive employee benefits.

This position offers an anticipated annual base salary range of approximately $121,000 to $180,000 for qualifications at M3 and $140,000 to $205,000 for qualifications at M4 and may vary down by ten percent depending on candidate geographic location.  Salary offers are made based on internal equity and market analysis.  This position is elgiible for variable compensation as well.

Disclaimer: Abt will never ask candidates for money in exchange for an offer of employment.